Can't open RAW files

[TerryBrooks61]

Fairly new to Affinity so please bear with me

v1.6.2.97, won't open the RAW files from either my Sony A7R II or my Nikon 1 J5 despite those cameras being listed in the supported list here:

I am using the file - open method and simply dragging the file to Affinity, both give the same error ?

 

Thanks in advance

[firstdefence]

have you tried this: Adobe dng Converter as a workaround.

[Lee D]

Can you try moving a few sample files to your Desktop and then try opening from within the app. If you have one installed also check to make sure another app can open the images, just to confirm they can be read.

[TerryBrooks61]

Thanks for your help

 

I think it may not be a raw profile problem but rather an antiviral program corrupting the files as I transfer them or a faulty micro sd card in my Surface Pro where I copied the files to

Stupidly I had copied the files over and then deleted them on the camera's (doh)

Had to use some file recovery software to at least retrieve the jpgs

[AlbertJ]

Hey Terry,

 

Try to use photo recovery software to retrieve you raw files. As I suggest to you stellar phoenix photo recovery have the capability to retrieve raw files.