AiDon Posted February 26, 2018 Share Posted February 26, 2018 Seems like CR2 images from both the EOS 5D MK 2 and EOS 5DsR crash the app, it has sent details from the crash reporter and if you need images I can supply you with some but it happens for all images. The 7D and 5D MK 3 images open OK. (Note: Doesn't affect the production version where they all open OK) Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
AiDon Posted February 26, 2018 Author Share Posted February 26, 2018 Hi, you can close this if you like as resetting the preferences seemed to clear the issue. Sean P 1 Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
sidsewell Posted February 27, 2018 Share Posted February 27, 2018 Beta 103 also crashing loading raw Nikon (NEF) files, crashes on either opening via File Open or dragging in (constantly) Link to comment Share on other sites More sharing options...
Staff Sean P Posted February 27, 2018 Staff Share Posted February 27, 2018 Hi sidsewell, I've tried opening a few NEF files i've got here without a problem. Could you attach an NEF file that is crashing for you please? Link to comment Share on other sites More sharing options...
AiDon Posted February 27, 2018 Author Share Posted February 27, 2018 1 hour ago, sidsewell said: Beta 103 also crashing loading raw Nikon (NEF) files, crashes on either opening via File Open or dragging in (constantly) Reset your user preferences. Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
sidsewell Posted February 27, 2018 Share Posted February 27, 2018 (edited) HI Sean, Rebooting my PC fixed this issue as well, sorry for inconvenience. I am guessing you have some sort of memory leak going on Sid Edited February 27, 2018 by sidsewell additional thoughts Link to comment Share on other sites More sharing options...
Mark Ingram Posted February 27, 2018 Share Posted February 27, 2018 4 hours ago, sidsewell said: HI Sean, Rebooting my PC fixed this issue as well, sorry for inconvenience. I am guessing you have some sort of memory leak going on Sid There's no memory leak that could cause you to reboot your machine in order to fix it. Even if we leaked memory, when the application is closed, Windows would re-claim the memory for use by other processes. It's more than likely some Windows update, or some driver issue. PaulAffinity and sidsewell 2 Link to comment Share on other sites More sharing options...
Dave Quail Posted March 1, 2018 Share Posted March 1, 2018 I can report no issues here with my 6D MkII, 1Dx, and older 5D. Must be another reason as Mark says, Windows, AV possibly, etc.? PaulAffinity 1 Asus ROG Strix G17 Notebook: AMD Ryzen 7 5800H 3.80 GHz with Radeon Vega Graphics | 32GB DDR4 3200mHz RAM Nvidia GeForce RTX 3060 Ti 8GB Gfx | 2x 2TB SSD NVMe PCIe M.2 3x4 | Windows 11 Version 22H2 Build 22623.870 Link to comment Share on other sites More sharing options...
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