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Beta 1.6.3.103 Crashes on opening Canon CR2 images

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Seems like CR2 images from both the EOS 5D MK 2 and EOS 5DsR crash the app, it has sent details from the crash reporter and if you need images

I can supply you with some but it happens for all images.

The 7D and 5D MK 3 images open OK.

(Note: Doesn't affect the production version where they all open OK)


Win 10 x64 System with Intuos Pen & Touch
 - Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

 

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Hi, you can close this if you like as resetting the preferences seemed to clear the issue.


Win 10 x64 System with Intuos Pen & Touch
 - Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

 

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1 hour ago, sidsewell said:

Beta 103 also crashing loading raw Nikon (NEF) files, crashes on either opening via File Open or dragging in (constantly)

Reset your user preferences.


Win 10 x64 System with Intuos Pen & Touch
 - Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

 

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HI Sean,

 

Rebooting my PC fixed this issue as well, sorry for inconvenience. I am guessing you have some sort of memory leak going on

 

Sid

 

Edited by sidsewell
additional thoughts

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4 hours ago, sidsewell said:

HI Sean,

 

Rebooting my PC fixed this issue as well, sorry for inconvenience. I am guessing you have some sort of memory leak going on

 

Sid

 

 

There's no memory leak that could cause you to reboot your machine in order to fix it. Even if we leaked memory, when the application is closed, Windows would re-claim the memory for use by other processes. It's more than likely some Windows update, or some driver issue.

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