Plugins greyed out

[jak]

On the latest update to Affinity Photo, the plugins from Nik and Topaz are greyed out and no longer working. They worked fine before the update. How do I get them back working?

Thanks in advance.

[Gnobelix]

I think that could help
go to
Edit
Preferences
Photoshop Plugins
Then activate
Allow "unknown" plugins to be used

then your plungins should work again,

[jak]

That did not work. The allow unknown plugins was ticked. I tried unticking it and re ticking it, but that did not work. All are listed with the word unknown in yellow. Any other ideas?

[stokerg]

Hi jak,

 

I hate to ask the obvious questions but do you have an image open and a pixel layer selected?  If you don't have an image open or if you have started a new document but not added a pixel layer, then the plugins will appear greyed out.

[MEB]

Hi jak,

Welcome to Affinity Forums

Also check the Colour format (most plugins only work with RGB images, not CMYK) and bit depth (8 or 16 bits). A few of them only support 8 bit.

[jak]

I figured it out. The update somehow caused me to have to readd the folders that contained the plugins  to the list. I do not know why they were not recognized in the first place, as the list of plugins was there, but readding the folders caused them to work again.