Mark Ingram

Affinity Photo Customer Beta - 1.6.3.101

68 posts in this topic

1 minute ago, RamaBot said:

After using my tablet to paint I cannot access the menu with the mouse.

 

Start the program.

Create new image with the mouse.

Select paint tool with tablet.

Draw something with tablet.

Try closing accessing the menu bar with the mouse and it foes not respond. You can't resize the window or close the program etc.

The menu still works with the tablet though.

 

which graphics tablet use you?
Please read further above maybe hifts it


Affinity Photo 1.6.4.104 Affinity Designer 1.6.4.104 : Windows 10 Pro  ( version  1803 Build 17134.1)

 

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Crashes just on splash screen 8-)


cheers,

 

Win 10 x64 16GB Ram, Gtx760

 

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21 minutes ago, Mark Ingram said:

 

Do you get a crash reference?

never heard of such. You mean?

crashes and does not let me make any 'reference' ))


cheers,

 

Win 10 x64 16GB Ram, Gtx760

 

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39 minutes ago, Zbigg said:

never heard of such. You mean?

crashes and does not let me make any 'reference' ))

 

Usually when the application crashes, a dialog is presented which gives you a crash reference number, so we can find the crash and diagnose the problem.

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29 minutes ago, Mark Ingram said:

 

Usually when the application crashes, a dialog is presented which gives you a crash reference number, so we can find the crash and diagnose the problem.

 

Nope. Too fast the power vanishes, any reading useless become..., ;)


cheers,

 

Win 10 x64 16GB Ram, Gtx760

 

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Ok, Think we may catch the culprit:

 

Nazwa aplikacji powodującej błąd: Designer.exe, wersja: 1.6.2.97, sygnatura czasowa: 0x5a217991
Nazwa modułu powodującego błąd: Wintab32.dll, wersja: 1.0.0.1, sygnatura czasowa: 0x58f5d720
Kod wyjątku: 0xc0000005
Przesunięcie błędu: 0x00000000000073af
Identyfikator procesu powodującego błąd: 0x2cdc
Godzina uruchomienia aplikacji powodującej błąd: 0x01d3aaff8e35813e
Ścieżka aplikacji powodującej błąd: D:\Program Files\Affinity\Affinity Designer\Designer.exe
Ścieżka modułu powodującego błąd: C:\WINDOWS\SYSTEM32\Wintab32.dll
Identyfikator raportu: 85925f69-15be-4edf-9f60-371aadf8c8d3
Pełna nazwa pakietu powodującego błąd: 

 

Stopping Wintab service and disconnecting the tablet seems to help for now...


cheers,

 

Win 10 x64 16GB Ram, Gtx760

 

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18 minutes ago, Zbigg said:

Ok, Think we may catch the culprit:

 

Nazwa aplikacji powodującej błąd: Designer.exe, wersja: 1.6.2.97, sygnatura czasowa: 0x5a217991
Nazwa modułu powodującego błąd: Wintab32.dll, wersja: 1.0.0.1, sygnatura czasowa: 0x58f5d720
Kod wyjątku: 0xc0000005
Przesunięcie błędu: 0x00000000000073af
Identyfikator procesu powodującego błąd: 0x2cdc
Godzina uruchomienia aplikacji powodującej błąd: 0x01d3aaff8e35813e
Ścieżka aplikacji powodującej błąd: D:\Program Files\Affinity\Affinity Designer\Designer.exe
Ścieżka modułu powodującego błąd: C:\WINDOWS\SYSTEM32\Wintab32.dll
Identyfikator raportu: 85925f69-15be-4edf-9f60-371aadf8c8d3
Pełna nazwa pakietu powodującego błąd: 

 

Stopping Wintab service and disconnecting the tablet seems to help for now...

 

If you uninstall and reinstall the latest driver for your tablet, that may fix the problem.

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15 hours ago, worf2 said:

Maybe related to Windows 10 - on my Windows 7 Pro with Huion New 1060 PLUS with driver HuionTablet_WinDriver_v13.15.2 from September 11, 2017 there is no problem and no HID conform Pen is listed but a HUION HID item.

Prior to deciding to buy early this year I learned that sometimes installation of wrong drivers can give undesired results. My working driver is from Driver for HUION NEW 1060 PLUS(8192) on the download section from https://www.huiontablet.com/all-products/graphic-tablets/huion-new-1060-plus-159.html

Huion also don't help themselves with their naming schemes.  There are three different Huion 1060plus tablets listed in their drivers section...  :S

HUION 1060PLUS - (Driver Version 12.3.7)

HUION NEW 1060 PLUS - (Driver Version 12.3.7)

HUION NEW 1060 PLUS(8192) - (Driver Version 13.15.16)

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UPDATE: I have also tablet HUION: 610Pro 

Driver: 12.3.7 crashes Affinity unfortunately.

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cheers,

 

Win 10 x64 16GB Ram, Gtx760

 

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Got the same issues using a Gaomon M106K with driver ver. 13.15.2 from September 16 2017, windows ink disabled, on win10 pro. @Gnobelix

solution works fine with my system, thank you very much!

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18 hours ago, Gnobelix said:

 

Short update
Graphics tablet driver uninstalled.

In the Windows Device Manager, have i deactivated the following.
Input Devices (Human Interface Devices)
HID compliant pen
HID compliant pen

Graphics tablet driver reinstalled.
Now works AP + AD including graphics tablet very well.:):)

Thanks to Mark and Arba for the support

Devices.PNG

@Hello Zbigg,
try this as described above, it helped some users

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Affinity Photo 1.6.4.104 Affinity Designer 1.6.4.104 : Windows 10 Pro  ( version  1803 Build 17134.1)

 

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17 hours ago, worf2 said:

Maybe related to Windows 10 - on my Windows 7 Pro with Huion New 1060 PLUS with driver HuionTablet_WinDriver_v13.15.2 from September 11, 2017 there is no problem and no HID conform Pen is listed but a HUION HID item.

 

I would expect it from a good driver unfortunately that is not the case


Affinity Photo 1.6.4.104 Affinity Designer 1.6.4.104 : Windows 10 Pro  ( version  1803 Build 17134.1)

 

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52 minutes ago, Gnobelix said:

@Hello Zbigg,
try this as described above, it helped some users

 

Not bad. Works for me ! ))

Thanx !

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cheers,

 

Win 10 x64 16GB Ram, Gtx760

 

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2 hours ago, Gnobelix said:

I would expect it from a good driver unfortunately that is not the case

OK - Huion has 3 similar tablets - for me on Windows 7 Pro the newest version with updated firmware https://www.huiontablet.com/all-products/graphic-tablets/huion-new-1060-plus-159.html runs smooth with AP Beta 101 as well as with AP release version. In addition I tried the following:
On VMware® Workstation 12 Player, 12.5.9 build-7535481 I installed on the latest Windows 10 version the same driver and testing with paint showed the host tablet hardware works as well. In addition the device manager show the same behaviour as on Windows 7 host - no pens listed bat the HUION HID device.

See attached screenshot of VMWare Player window - In this combination the tablet runs fine and hard for developers (do they use VMs for testin?) to find any misbehaviour.

2018-02-21 18_54_14-Windows 10 x64 - VMware Workstation 12 Player.png

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Windows 7 Pro, i7 3770, 16 GB RAM, HD4000, HUION NEW 1060 PLUS(8192) tablet with pen
Affinity Photo and Affinity Designer

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1 hour ago, worf2 said:

OK - Huion has 3 similar tablets - for me on Windows 7 Pro the newest version with updated firmware https://www.huiontablet.com/all-products/graphic-tablets/huion-new-1060-plus-159.html runs smooth with AP Beta 101 as well as with AP release version. In addition I tried the following:

Huion has some graphics tablets redesigned and with new drivers
and new firmware equipped. (version 13.15.16) with this series,
there are probably no problems. But the predecessor series makes problems, (version 12.3.7)
when the graphics tablet connected to a Windows PC. Even if no driver is installed.
My guess is that the firmware is the wrongdoer.
According to statement of Huion, can the firmware for these devices not be updated.

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Affinity Photo 1.6.4.104 Affinity Designer 1.6.4.104 : Windows 10 Pro  ( version  1803 Build 17134.1)

 

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