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edgarH

Affinity Photo crashing on crop

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Affinity Photo crashing frequently. Crash always occurs immediately after setting the crop mode. In my case, I’m always selecting 1:1 constraint.

Affinity Photo is a great app but this problem is spoiling the experience.

 

Affinity Photo version: 1.6.2.97

Running on Windows 10 Pro 64 bit with 16 GB memory

System memory test reported no problems.

 

Dump file says:

Process Architecture: x64

Exception Code: 0xC0000005

Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

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Hi edgarH

 

Unfortunately this is not something I am able to reproduce here. If you can try holding ctrl when launching  the app and clearing the options that appear ans seeing if this is any better for you

 

thanks


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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Hi Chris,

 
Right after posting my problem, I stopped opening multiple files at one time, e.g., now open just one file, finish it and close it before opening another. Since then, I have not again encountered the problem. I don't often need to copy from one open file to another so this is not a limitation for me.
 
Thanks for looking at the problem anyway.

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