LR0728 Posted February 16, 2018 Share Posted February 16, 2018 Hi! Brand new to photo. Just loaded, and am attempting to "open" .jpg photo files. However, every image opens small with a large transparent checkered background instead of opening as a full sized image like the tutorial shows it should. When editing, the images, they become large (filling in the space), then snap back to small, and are highly scrambled. It just doesn't seem right! Is this a bug? Windows 10 is what I'm using. Thank you for your help! Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 16, 2018 Staff Share Posted February 16, 2018 Hi LR0728, Welcome to Affinity Forums This is a known issue on Windows. If you are using a scale value (Display Settings on Windows) different from 125% or 150% (basically the default values provided), changing to one of the defaults should fix the issue. Alternatively if you go to Affinity Designer/Photo Preferences, Performance section and set the Retina Rendering to Low Quality (Fastest) It should also fix the issue for now. I'm sorry for the inconvenience. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
LR0728 Posted February 16, 2018 Author Share Posted February 16, 2018 Thank you, I have changed to 125% and the issue is resolved. Quote Link to comment Share on other sites More sharing options...
zBernie Posted March 3, 2018 Share Posted March 3, 2018 On 2/16/2018 at 11:04 AM, MEB said: Hi LR0728, Welcome to Affinity Forums This is a known issue on Windows. If you are using a scale value (Display Settings on Windows) different from 125% or 150% (basically the default values provided), changing to one of the defaults should fix the issue. Alternatively if you go to Affinity Designer/Photo Preferences, Performance section and set the Retina Rendering to Low Quality (Fastest) It should also fix the issue for now. I'm sorry for the inconvenience. I had the same issue and used your retina setting suggestion, which alleviated the issue. -Thanks Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.