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phinal

Affinity Designer Crashes when opening a PDF

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Every time I try to open a PDF in Affinity Designer, the PDF Options dialog appears and a second or so the program closes. There is no Crash report or anything. This happens on dragging a PDF into tho open software, dragging a PDF onto the icon the the Dock and opening a PDF via the menu File -> Open… .
 
I had this issue a time ago. A complete reinstallation did the job. But I don’t want to reinstall the whole program every time this bug appears …
 
System Information:
  • macOS 10.13.3
  • MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
  • 3,1 GHz Intel Core i5
  • 8 GB 2133 MHz LPDDR3
  • Affinity Designer 1.6.0
 
 
Here is the complete log from the macOS Console:
error    08:27:46.524665 +0100    Affinity Designer            AEGetDescData of non-desc type 'reco' not a good idea
default    08:27:47.432327 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.468620 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.483443 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.498816 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.514036 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.528478 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.548900 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.560665 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.571987 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.583434 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.596657 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.610172 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.626904 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.641909 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.657102 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.669823 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.683075 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.697862 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.715920 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.731908 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
default    08:27:47.745861 +0100    Affinity Designer    Failed to resolve bookmark 7f7f6fcc0000 with error: <private>
error    08:27:50.419123 +0100    Affinity Designer    Couldn't read values in CFPrefsPlistSource<0x6000004f4800> (Domain: com.apple.PowerManagement, User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null), Contents Need Refresh: Yes): accessing preferences outside an application's container requires user-preference-read or file-read-data sandbox access, detaching from cfprefsd
default    08:27:53.343105 +0100    Affinity Designer    LSExceptions shared instance invalidated for timeout.

 

This is not an issue, when I drag a PDF inside an already opened document (as an embedded document).

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Hi phinal 

Welcome to the forum :)

Try opening the PDF in the latest beta of Affinity Designer, you can find it here. If this doesn't help, please upload a copy of the PDF here so I can look into this further for you. 

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Thanks for the response and sorry for the delay. The download took forever …

 

This issue doesn't appear in the beta (yet).

I hadn't the problem with a fresh installation of the stable release either … (including an erase of all cached files with AppCleaner)

I also had this problem with every PDF file. Also with PDFs created in Affinity Designer. I attached a PDF anyway …

 

Phil

Animation-Einzelframes.pdf

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