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Affinity Photo release version 1.6.2-2 crashes all the time on start-up

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After updating from version 1.5 Affinity Photo version 1.6.2-2 crashes all the time when starting the application.

Any help?


Thank you very much in advance




  Problemereignisname:    APPCRASH
  Anwendungsname:    Photo.exe
  Anwendungszeitstempel:    5a215885
  Fehlermodulname:    KERNELBASE.dll
  Fehlermodulversion:    6.1.7601.19160
  Fehlermodulzeitstempel:    56bcd73c
  Ausnahmecode:    e0434352
  Ausnahmeoffset:    000000000000965d
  Betriebsystemversion:    6.1.7601.
  Gebietsschema-ID:    1031
  Zusatzinformation 1:    7ccb
  Zusatzinformation 2:    7ccb2fa98342573c8a26d5624a3b51e6
  Zusatzinformation 3:    0b05
  Zusatzinformation 4:    0b05713e90f4a26d8841a7c4429d9c73

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Press the Ctrl/Strg key and keep it held down while you launch the app. Continue to hold it down until a dialog pops up to ask if you want to clear your user data. Press 'Clear/Löschen' to reset the selected items.

Alfred online2long.gif
Affinity Designer • Affinity Photo • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad • Affinity Designer for iPad • iOS 12.2 (iPad Air 2)

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If the ctrl key does not work it could also be a problem with the installation of .Net on your machine. Try repairing the .Net installation

Living the Dream since 1964 - about 25 years left

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