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Primrose

canon raw import / foto shares via icloud photo fails

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Hi,

just purchased Affinity Photo and run it on IPad Pro 2017.

Two problems:

1. when trying to open raw files from my Canon 40D via icloud photolibrary the apps exits. The photos are shown correctly in my apple photos app though

2. photo shares of my friends are shown in the import dialog together with photos from my own icloud photo library. However, when trying to open those shared photos the app continues loading them forever. At the same time i can open the fotos without any delay in the native ios photos app.

 

Any fix? If not, i will have to recall the purchase, unfortunately

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Hi Primrose

 

Thanks for reporting this. I'm also able to reproduce the crash using file from the 40D. I have passed this on to development. Hopefully we can get this sorted for the next update. If you have a cloud drive i would recommend using that to open your images from whilst we get this sorted

 

Cheers


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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