Nickfranken Posted February 9, 2018 Share Posted February 9, 2018 Hi, My app kept crashing while I was editing. So I decided to delete it and reinstall it. But all my files were gone!!! Total panic!! Luckily I had an old cloud backup so I could save most of my files. My how on earth can I reinstall Photo without losing my files (I hope nog saving and exporting them one by one, there must be an other way!). Quote Link to comment Share on other sites More sharing options...
Nickfranken Posted February 9, 2018 Author Share Posted February 9, 2018 And oh damn, reinstalling and putting iCloud backup also won’t work anymore. When putting back affinity it sticks installing. Hundreds of hours gone Quote Link to comment Share on other sites More sharing options...
DM1 Posted February 9, 2018 Share Posted February 9, 2018 Sorry to hear of your misfortune. Not sure what version you are using but the beta versions have better 'interworking' with ios11 and saving. On latest beta you can open from cloud (or import). When opening from Cloud and doing a Save, it saves back to original file in Cloud. You can also set preferences to direct Save to save in iPad (Files/Photo area) or Cloud. Unfortunately still no multiple save feature. Worth noting that if you don't save changes, they are stored only in AP 'sandbox' and will be lost if you uninstall the app. In fact it seems to me that ALL editing stays within sandbox until you either Save or Save as or Export. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
Staff DWright Posted February 12, 2018 Staff Share Posted February 12, 2018 Hi Nickfranken, If you login directly to your iCloud account can you view your afphoto back up files. Quote Link to comment Share on other sites More sharing options...
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