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Nickfranken

Reinstall app while keeping files

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Hi,

 

My app kept crashing while I was editing. So I decided to delete it and reinstall it. But all my files were gone!!! Total panic!! Luckily I had an old cloud backup so I could save most of my files.

My how on earth can I reinstall Photo without losing my files (I hope nog saving and exporting them one by one, there must be an other way!).

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Sorry to hear of your misfortune. Not sure what version you are using but the beta versions have better 'interworking' with ios11 and saving. On latest beta you can open from cloud (or import). When opening from Cloud and doing a Save, it saves back to original file in Cloud. You can also set preferences to direct Save to save in iPad (Files/Photo area) or Cloud. Unfortunately still no multiple save feature.

 

Worth noting that if you don't save changes, they are stored only in AP 'sandbox' and will be lost if you uninstall the app. In fact it seems to me that ALL editing stays within sandbox until you either Save or Save as or Export.

 

 


IPad Pro 10.5 512GB iOS 12.1 Affinity Photo 1.6.11.85 Affinity Design 1.6.4.45

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