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dgoa2011

Can't install any version of affinity photo on Windows 10

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Unable to install as it says missing affinity.msi, as you can see there is a version there, I've removed it and put it back, uninstalled affinity photo and tried to re-install. This has been working fine since the beta and every other update has worked fine - help

Fail2.jpg

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Thank you for your reply, unfortunately it has not worked, affinity is not in the list of programs. Some people have said that .net framework can cause issues and that was in list, fixed it but now the tool says it cannot identify any issues.

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further update :

Decided to see what would happen in a newly created administrator profile, installs fine, updates fine, uninstalls fine but it will not run (no error just don't open)

While installed on the admin profile I then switched back and all the files are there but it will no run. removed and re-installed but got same error as in pic.

Uninstalled it and went in to registry and removed everything Affinity related, restarted and tried to install again - same error

Went back into administrator account and installed it to see if the registry editing did anything - no still don't run

Tried pressing control while clicking on icon and running it - nothing

Tried running as administrator - nothing

Tired running in compatibility mode - nothing

Switched back to normal profile and tried all the above - nothing

Tried previous versions and get same error as in pic

Tried the other fix where you rename the affinity\photo\1.0 folder to somthing else - still not installing

As there was also another folder called 1.0(beta) I renamed that as well but that made no difference

I've tried the microsoft install/uninstall troubleshooter and that says it can't identify the problem

Tried installing .net framework but it says I've already got it installed

Apart from doing a complete windows restore I am lost (and there is no way of knowing that will or will not fix it)

I can't do a windows restore to a previous point as there is none

 

Personally I'm not sure it is an affinity issue as it does install in a new profile but just don't run, this suggests a Microsoft issue. I'm lost without affinity, I can't go back to my Photoshop CS3 (probably a swear word here lol) and I'm not buying anything else, really don't want to use GIMP (another swear word!!) and my Sony RAW editor is rubbish :(

So as you see, Affinity Photo does what I need it to do and does it well.

 

Untitled2.png

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Have you tried disabling COMODO? Or checking if the installer/application is blocked?


Win 10 x64 System with Intuos Pen & Touch
 - Sys : Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM
 - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GB

 

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removed comodo and Affinity Photo, tried to install again still no luck :(

tried the Microsoft installer/uninstaller again, still same problem. Looks like there is a serious problem with my OS but I don't understand why Affinity Photo was working fine until I tried to update it.

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Not when I install it on 2nd profile, when I switch to main profile it is already installed but neither main or 2nd profile will run it. If I then try and uninstall it and try to install it on main profile I then get the message about affinity MSI.

Sounds a bit drastic but I haven't got time to mess about so might do a complete Windows install if I got time this weekend.

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I had a similar problem. Wasn't able to uninstall the trial versions by using the MS uninstaller - it just kept running forever. AP wouldn't start after installation and the dialogue from the Windows Start button all of a sudden wouldn't open. Running 'sfc / scannow' from cmd (as admin) didn't do the trick, then disableing all drivers at start up in 'msconfig' except the system drivers brought back the dialogue from the Start button. Then force-uninstalled the trial versions with 'Wise Uninstaller' (which also removes remains from in installation, notably registry settings) plus the failing new installation of AP and re-installed it. Now AP works flawlessly.


Home: https://vectorwhiz.com  : : : :  Portfolio blog: https://communicats.blogspot.com

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If there are problems in uninstalling beta version this tool from Microsoft

 

MicrosoftProgram_Install_and_Uninstall.meta.diagcab

 

might help.

 

Regards

 

 

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