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davidsamish

FAILED TO OPEN FILE.

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I can't open any of my working photos. I get the dialog as attached.  Is it that I can't access photos that aren't in my "Photos" folder? And how can I fix it so I can access photos from any of my locations?

 

David

Screen Shot 2018-02-01 at 12.06.46 PM.png

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Hi davidsamish

 

Can you give these couple of things a try

 

- Use Disk Utility to 'Repair Disk Permissions'.

- Create a new user account.

- Give Affinity permissions to read & write for the current user account. This is done by going into the Application folder, right click the app, and choose Get Info to add new permissions

 

Let us know if any of these solves the issue for you

 

Thanks


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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