Jump to content


Recommended Posts

I can't open any of my working photos. I get the dialog as attached.  Is it that I can't access photos that aren't in my "Photos" folder? And how can I fix it so I can access photos from any of my locations?



Screen Shot 2018-02-01 at 12.06.46 PM.png

Share this post

Link to post
Share on other sites

Hi davidsamish


Can you give these couple of things a try


- Use Disk Utility to 'Repair Disk Permissions'.

- Create a new user account.

- Give Affinity permissions to read & write for the current user account. This is done by going into the Application folder, right click the app, and choose Get Info to add new permissions


Let us know if any of these solves the issue for you



Serif Europe Ltd - Check the latest news at www.affinity.serif.com

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.