ideaph Posted January 27, 2018 Share Posted January 27, 2018 Hi! On my mid 2015MacBook Pro, 2.5Ghz i7, 8 cores, 16GB RAM, OS 10.13.2- Doing ANYTHING in the Develop persona, even making simple adjustments like exposure, causes all 8 cores to practically max out. Is this normal? Is there an config I can change to increase CPU efficiency? Quote Link to comment Share on other sites More sharing options...
ideaph Posted January 27, 2018 Author Share Posted January 27, 2018 Anyone????? Is were a way to contact Affinity support directly, or is this it???? Quote Link to comment Share on other sites More sharing options...
R C-R Posted January 27, 2018 Share Posted January 27, 2018 It may help to attach a screenshot of your Preferences > Performance window & likewise for the Develop Assistant window. Also, are you using the retail, trial, or a beta version of Affinity Photo & what is its version number? Regarding contacting support, this is the best way, but remember it is the weekend so it may take a couple of days to get an official response. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
ideaph Posted January 28, 2018 Author Share Posted January 28, 2018 Here's a screenshot of the Prefs>Performance window. Retail 10.6.6. I'm not sure you mean by the "Develop Assistant" window. Here's a screenshot of the Develop Persona window. Quote Link to comment Share on other sites More sharing options...
R C-R Posted January 28, 2018 Share Posted January 28, 2018 38 minutes ago, ideaph said: I'm not sure you mean by the "Develop Assistant" window. While in the Develop Persona, select "Assistant Manager..." from the View menu. The Develop Assistant window should open. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Staff MEB Posted January 28, 2018 Staff Share Posted January 28, 2018 Hi ideaph, Welcome to Affinity Forums Launch the app with ⌃(ctrl) held down until a Clear User Data dialog appears. Remove the ticks for Don't restore window and documents and Reset Studio. Leave only Clear User Defaults checked then press Clear. Does it still lag/max out after the reset? Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
ideaph Posted January 29, 2018 Author Share Posted January 29, 2018 12 hours ago, MEB said: Launch the app with ⌃(ctrl) held down until a Clear User Data dialog appears. Remove the ticks for Don't restore window and documents and Reset Studio. Leave only Clear User Defaults checked then press Clear. Does it still lag/max out after the reset? That actually increased the lag/CPU load. Quote Link to comment Share on other sites More sharing options...
ideaph Posted January 29, 2018 Author Share Posted January 29, 2018 Here's the screenshot of the Develop Assistant window R-C-R requested earlier- Quote Link to comment Share on other sites More sharing options...
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