BBR Posted January 17, 2018 Share Posted January 17, 2018 Hello All, Hope all is well with everyone. Just recently found this software and decided to give it a try. Haven't done anything yet since I'm encountering this very annoying issue right from the start. When opening a file, (tiff, pdf, jpg, raw) my images always show up on the upper left hand corner of the canvas. The image is reduced in size and it's upper and left hand side are truncated (cut off) and the rest of the canvas fills up the rest of what should be the correct image size of the document. In other words I can't see the full image. The navigator however, shows the full image in it's window. For some reason I just can't get my whole image to appear in main editing screen. I'd appreciate any feedback or suggestions about this issue. Thanks. BBR Windows 7 Pro sp1 (64-bit) i5-2400 3.1 ghz 16gb RAM ATI AMD Radeon HD 7400 Series 1gb Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 17, 2018 Staff Share Posted January 17, 2018 Hi BBR, Welcome to Affinity Forums This is a known issue. If you are using a scale value (Display Settings on Windows) different from 125% or 150% (basically the default values provided), changing to one of the defaults should fix the issue. Alternatively if you go to Affinity Designer/Photo Preferences, Performance section and set the Retina Rendering to Low Quality (Fastest) It should also fix the issue for now. I'm sorry for the inconvenience. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
BBR Posted January 17, 2018 Author Share Posted January 17, 2018 Hi MEB, Thanks a lot for the quick response. That did the trick. Now I can start playing. Quote Link to comment Share on other sites More sharing options...
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