Jump to content

Affinity Photo closes when opening preferences

Recommended Posts

Hi there,

I've got Affinity Photo installed on my MacBook Pro with OS High Sierra 10.13.2.
When opening Affinity Photo and then trying to set up preferences, the who program shuts down unexpectedly. 
Is this a bug or something wrong.
I also have Topaz Plugins installed and pointing to the right place within preferences which I did quite some time ago, but today, I encountered this problem.
Has anyone else encountered this problem and is there a solution?


Link to post
Share on other sites
  • Moderators

Hi Rory,

Welcome to the forums.

Hold down the CTRL key and open the app, when the window appears, release the CTRL key. Now make sure everything is unchecked apart from Clear User Defaults and click Clear.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.