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Posted

I just bought Affinity Photo through the Mac App Store; the message I saw said it had downloaded. Now, however, it is not in my download folder, not can I find it anywhere on my MacBook by searching. Any advice would be greatly appreciated. Thank you.

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Posted

Hi June-Etta,

 

Welcome to the forum

 

When Affinity Photo is downloaded from the Mac Store it is automatically installed on your Mac and you can open the app from the Launchpad

 

 

Posted

Any of the following should work to find the app:

• Click on the Spotlight magnifying glass icon in the upper-right corner of the menu bar & enter "Affinity" in its search field.

• Enter "Affinity" in the search field at the top of any Finder window.

• Check the Dock for new additions. By default most apps downloaded through the Mac App Store place an app icon on the Dock for quick access.

• Right-click on a Finder window icon of any supported file type (like png, jpg, pdf, etc.) & choose Affinity Photo from the "Open with..." list that pops up.

• As @Fixx suggested, open the root level Applications folder, sort by name if you want, & look for Affinity Photo there.

• The LaunchPad method @DWright mentioned.

 

If none of these work, launch the Mac App Store app & from the "Store" menu, select the "Check for Unfinished Downloads..." item.

All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

Shouldn’t a check for unfinished downloads be the first step, rather than being kept in reserve in case the other methods don’t work?

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted
19 minutes ago, Alfred said:

Shouldn’t a check for unfinished downloads be the first step, rather than being kept in reserve in case the other methods don’t work?

The OP said, "the message I saw said it had downloaded" so assuming that was accurate I mentioned the check as a last resort.

All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
45 minutes ago, R C-R said:

The OP said, "the message I saw said it had downloaded" so assuming that was accurate I mentioned the check as a last resort.

 

Oh, OK. As you probably guessed, I missed that!

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

Thank you so much, everyone. As soon as I read DWright's reply, I found it, even though it hadn't shown up when I'd searched my computer for it. I appreciate all of you taking the time to offer me your help.

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