No iCloud Auto Backup??? (Hundreds of hours Lost?!)

[Affinity iPad Student]

@MEB

 

 

Had an issue, where I had to restore an old save from month ago, for the new save was corrupted.  But iCloud is BEAUTIFUL. 

 

I launch notability (all my files are there)

I launch pdf expert (all my files are there)

 

I launch many others, all the files are there... then I launch Affinity Photo. NONE of my files are there. Just the files from that old restore.

 

My thoughts are leading me to believe, Affinity Photo does not have Auto Backing up of all files within it? (Like Notability and Mind Node, to name a few) all this time, I was under the impression it did, for I turned it on, in the iCloud settings, months ago - alleviating me, with the belief, my work was safe. 

 

Also, my iCloud is set to Backup my iPad, which it does on its own, at night. However, not the individual files inside an app I presume, for all the work within the AP app, would’ve been backed. (AP - are you not allowing iCloud, to read/store the data within your app?)

 

Serif... 

please tell me, I am doing something wrong here. 

 

If not, very, unacceptable that Affinity Photo DOES not have auto backing up of all files within it.  

 

If... I lost hundreds of hours of work, I’m going to flip out. Please tell me, I’m doing something wrong, and then guide me on how to retrieve my files, for I’m all up and down icloud drive - nothing there. The two files, that are there, I can’t even open them, because for some reason, even though I created them on Affinity Photo, they are showing up as a file, that’s supposed to be opened with Continous (https://itunes.apple.com/us/app/continuous-net-c-and-f-ide/id1095213378?mt=8)  a programming app, I have installed.

 

Unfortunately, what this is doing, it’s showing a icon of Continuous over the file, thus, preventing me from opening the files with Affinity Photo, because the files are grayed out, totally ignoring my taps. 

 

Need big HELP here. Thank You. 

 

FYI: I do have Affinity Photo turned on in iCloud settings, attached image below verifies. 

[stokerg]

Hi Affinity Ipad Student,

 

Sorry to say, but those files are not autobacked up.  The option you've enabled under settings just gives Affinity Photo access to the iCloud storage.  For the files on the homescreen of Affinity to be backed up, you would need to export these to iCloud or use the Command Menu and Save As Copy to save the .afphoto file to iCloud.  Due to the large size of .afphoto files, i'm not even sure if having an auto-backup option enabled by default would be a good feature or not.  What happens when storage runs out on the Cloud drive part way through a backup?  Would still make for a good feature suggestion, to perhaps have an option to enable auto-backup Home Screen documents to the Cloud for those who have a large amount of Cloud storage.

 

As for the 2 files you have on showing the wrong icon, did you install Continous before or after Affinity?  Can you long press one of the 2 Affinity files in the Files app and select Info and take a screenshot of the info for that file and post it here, or better yet share the actual file.

[Paul Mudditt]

Are you sure they are not backed up to iCloud, according to my iCloud storage I have 14.1GB of Affinity projects stored there although I do pay the few pounds for 200GB of storage.

[stokerg]

1 hour ago, PMudditt said:

Are you sure they are not backed up to iCloud, according to my iCloud storage I have 14.1GB of Affinity projects stored there although I do pay the few pounds for 200GB of storage.

 

 

I suspect this will be .afphoto files you have saved to the local storage of the iPad and iCloud will back those up as they are seen as Documents or they have been saved straight to iCloud.  From looking at the folder setup you have, that appears to be the case.  

 

I believe @Affinity iPad Student is talking about the when you 1st open an image to start Editing and then go back to the Home screen and start another edit.  If you then exit the app without saving either of the files to the local storage or to a cloud drive, they only exist within the app.  So if you uninstall the app or restore the iPad to an older backup, those files will be missing when you open Affinity.  Of course, anything you've exported or saved directly to the cloud you could still access.

[DM1]

7 hours ago, stokerg said:

If you then exit the app without saving either of the files to the local storage or to a cloud drive, they only exist within the app. 

I have found this to be pretty much standard behaviour for most apps on iOS.

[Paul Mudditt]

23 hours ago, stokerg said:

 

I suspect this will be .afphoto files you have saved to the local storage of the iPad and iCloud will back those up as they are seen as Documents or they have been saved straight to iCloud.  From looking at the folder setup you have, that appears to be the case.  

 

I believe @Affinity iPad Student is talking about the when you 1st open an image to start Editing and then go back to the Home screen and start another edit.  If you then exit the app without saving either of the files to the local storage or to a cloud drive, they only exist within the app.  So if you uninstall the app or restore the iPad to an older backup, those files will be missing when you open Affinity.  Of course, anything you've exported or saved directly to the cloud you could still access.

 

[Affinity iPad Student]

On 1/5/2018 at 4:16 AM, stokerg said:

Hi Affinity Ipad Student,

 

Sorry to say, but those files are not autobacked up.  The option you've enabled under settings just gives Affinity Photo access to the iCloud storage.  For the files on the homescreen of Affinity to be backed up, you would need to export these to iCloud or use the Command Menu and Save As Copy to save the .afphoto file to iCloud.  Due to the large size of .afphoto files, i'm not even sure if having an auto-backup option enabled by default would be a good feature or not.  What happens when storage runs out on the Cloud drive part way through a backup?  Would still make for a good feature suggestion, to perhaps have an option to enable auto-backup Home Screen documents to the Cloud for those who have a large amount of Cloud storage.

 

As for the 2 files you have on showing the wrong icon, did you install Continous before or after Affinity?  Can you long press one of the 2 Affinity files in the Files app and select Info and take a screenshot of the info for that file and post it here, or better yet share the actual file.

I love Affinity Photo, it’s one of the best thing that’s happened to me, on my iPad, because of Serif - the nature of my work, to fully convey concepts, ideas forward visually is priceless. 

 

Now with that said - this is very sad and a HIGHLY overlooked area, serif overlooking the feature, that allows us to have our work saved, not manually - automatically.

 

REGARDING iCLOUD STORAGE

It would take a lot to run out of my iCloud storage. I pay for my 2 Terabytes. 

 

For or those that don’t pay and use the free iCloud services - if iCloud gets full - AP just stops backing up newer photos, or at very least, give them the option of selecting which files to autoback up (via checkbox mechanic)

 

I truly hope they add this feature. I lost everything. 

 

REGARDING THE TWO FILES I CREATED IN AP, SAVED AS .EPS AND CANNOT OPEN:

I’ve attached them

Visionary: Niel Degrasse Tyson.eps

Visionary: Raymond %22Ray%22 Kurzweil.eps