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lavapit

Affinity Photo :Undesirable Background

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When I start and open a file, the opened image is fixed on the upper left side of a fictive background (s. example). But this background is not a layer, as you may see on the navigator.
How may I remove this area. This cannot be done by resizing document/canvas/pixel art document. Maybe I changed a preference, but I need help to restore the program

 

Problem_01.JPG

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Hi  lavapit,

Welcome to Affinity Forums :)

We are already aware of this issue. If you are using a scale value (Display Settings on Windows) different from 125% or 150% (basically the default values provided), changing to one of the defaults should fix the issue. Alternatively if you go to Affinity Designer/Photo Preferences, Performance section and set the Retina Rendering to Low Quality (Fastest) It should also fix the issue for now. I'm sorry for the inconvenience.

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