Photo keeps forcing shutdown

[Dan Truong]

Since I updated the new version today, every time I open a new image, I get this error:

 

Unhandled Exception

An Unhandled Exception has occured and the application cannot continue. The Crash Reporter will be displayed after the application exits.

Code: 0xE06D7363

 

And then I get a popup that says the Crash Report couldn't be updated or something.

 

What is going on? Is this the new update? If so, can I just get the older version and use that instead? I can't make anything right now.

 

Thanks in advance.

[MEB]

Hi Dan Truong,

Welcome to Affinity Forums

Launch the app with CTRL held down until a Clear User Data dialog appears. Keeps the ticks for the first three checkboxes then press Clear. Let is know if it still crash after the reset.