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Posted

Is you iPad model supported? Air2 and above... if not supported it won't download. Details here 

You may need to contact Apple for a refund.

If you have appropriate model, go to App Store and go to your purchased apps list. You should find Affinity Photo there with either a cloud symbol or an 'Open' button. Press the cloud to complete download (it is no on the iPad) or press open and AP should run.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

Posted

Thanks for the reply.....I’ve tried a download from the Store again......this time it worked......don’t know what was going wrong before.

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