Download Source Performance For China

[Eric Lee]

Well this has been an issue for a long time since it was Windows beta version. Each time I could hardly download unless I use VPN.

Then I decided to purchased Designer and Photo for Windows version through Affinity Store as the applications are just what I'm looking for.

However, the download source is still not friendly to Chinese users - the download is slow down to 20KB/s around and it often hangs and interrupts so I still need to use VPN. The download could be done within 1 minute under VPN network.

I don't know if this is related to Great Firewall but I hope this issue could be resolved since I have paid.

 

If this could not be resolved, I wonder if it is possible to transfer the license to Windows 10 Store version because I can download the apps from Windows Store smoothly. No need to worry abou any interruption or proxy.

[CutieN]

Hi @Eric Lee

It might be depending on the time when you download something in China. I have found out that when you download in the morning time the download rates are much more faster than in the evening. Right now 9:33am I could download Affinity Photo with > 500KB/sec which is in China for a foreign website a good speed.

When I download games from GOG.COM in the evening in China - download speed exceed only 100 - 200KB/sec. However the same file in the morning time I can download with 9 MB/sec. So the Great Firewall blocks and throttle all data which is not from the Chinese Intranet. So try in the morning time - best way how I have managed to download huge files here.

Furthermore it is quite unluckily but for all the good Video Tutorials for Affinity Photo or Affinity Designer - Vimeo also is blocked and only able to do so via VPN.

[Bob]

The Affinity downloads are served through Amazon's CloudFront CDN service. This CDN has a location in Hong Kong but as far as I'm aware Hong Kong is outside of the Great Firewall so this isn't much help for mainland Chinese customers.

[CutieN]

15 minutes ago, Bob said:

The Affinity downloads are served through Amazon's CloudFront CDN service. This CDN has a location in Hong Kong but as far as I'm aware Hong Kong is outside of the Great Firewall so this isn't much help for mainland Chinese customers.

Yes this is correct - unluckily. And there is no chance for further improvement for everything from Foreign Websites in China. Intranet is super fast, Internet super slow. Hopefully you are able to try it in the morning time in China.