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Some JPEG won't open


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  • 5 months later...

I'm getting the same issue. I have a 4.3 MB file that is 8300 x 2300 panorama.. When I dragged the icon of the image to the Affinity icon in the dock, Affinity Photo opened, but the image opened in Preview.. Then I tried doing File Open and the program froze.. The size of the photo shows at the top, under the personas buttons, but the image never appears. If I go to the Window menu, the name of the image is shown as an open document. A dialog box will then appear, except that it's all while or all black. I do not see what it says. I click around on the blank dialog box and finally it will go away and then Affinity will crash.

 

I can't figure out how to upload an image here.

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