res0722 Posted December 4, 2017 Share Posted December 4, 2017 Ordered workbook on 11-24-2017. Seems to be no info from Serif on when this will be shipped. I think they need better comunication with customers on when they will be available and shipping info. Quote Link to comment Share on other sites More sharing options...
Adam Posted December 4, 2017 Share Posted December 4, 2017 Hi Gary, Apologies for the delay in receiving your Workbook. I've sent you an email to the email address associated with this forum account. Thanks for your time, Adam stokerg 1 Quote Link to comment Share on other sites More sharing options...
Pixel8 Posted December 4, 2017 Share Posted December 4, 2017 I too ordered a workbook on 26th November, got no notification of it being shipped. So I emailed affintyorders, still no reply. Quote Link to comment Share on other sites More sharing options...
IchbinMarco Posted December 6, 2017 Share Posted December 6, 2017 I ordered the Workbook 11/26/2017, where it was stated 5-7 days for US deliveries. I have not heard anything. The order says completed. I have sent two polite emails to affinityorders@serif.com and received no replies. I received the 'completed status' for the order and the order number on 11/26, but that is all I have. Is there anyway to at least let me (and others) know what the status is? Thank you. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 6, 2017 Staff Share Posted December 6, 2017 Hi Pixel8, IchbinMarco, Welcome to Affinity Forums The Affinity Photo Workbook has been very popular and we are struggling a little to keep up with the demand/orders. Please allow us a couple more days to solve these issues and reply to you. We are doing our best to fulfil all orders as quickly as possible. Thanks for your patience and support. IchbinMarco 1 Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
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