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Bennyb

Affinity will not open from Photos

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My extensions menu in Photos editing page shows several Affinity options..

Most of these work, but when I click on "Edit in Affinity Photo" all I get is a slight screen change, and the message "Affinity Photo could not be launched. Please press cancel."

The extension appears, and is ticked in my System Preferences.

I have tried turning it off and on.

This is universal across all images, and restarting changes nothing.

Help please.

Thanks

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Hi p.benson,

Welcome to Affinity Forums :)

Please do the following: launch the app with (ctrl) held down until a Clear User Data dialog appears. Remove the tick for  Reset Studio. Leave only Clear User Defaults and Don't restore window and documents checked then press Clear. Does it fix the issue?

 

NOTE: If advise you to change you username to something eles to prevent spammers from getting your e-mail.

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Hi,

thanks for prompt reply

Sorry, that attempted fix results in the same message. 

BTW: iMac (21.5-inch, Late 2012)

OS 10.12.6

 

Display name now changed. I did try to change it straight after registering, but it wouldn't let me!

Thanks

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Hi all,

I also have the same issue over here.  Did not move or rename root folder.

(Right clicking does work for me when NOT in edit menu in Photos - I guess this is a work-around)

Thank you for any help.

 

iMac (Retina 5K, 27-inch, Late 2015) macOS Mojave

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