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8 minutes ago, walt.farrell said:

Thus, many standard browser shortcuts such as Ctrl- + and Ctrl- - will work to adjust the font size.:)

Actually, this is what I do (with CTL + mouse wheel). It's just annoying that I have to do this every time I open help.

 

8 minutes ago, walt.farrell said:

You can, of course, create a browser bookmark to the home page.

This is what I did immediately after posting. Thanks anyway. As I myself like to think up workarounds this works fine for me for the time being.

d.


Affinity Designer 1.7.1.404 (beta 1.7.3.476)   |   Affinity Photo 1.7.1.404 (beta 1.7.3.476)   |   Affinity Publisher 1.7.1.404 (beta 1.7.3.475)
Affinity Designer for iPad 1.7.0.7   |   Affinity Photo for iPad 1.6.8.77

Windows 10 (1809) 64-bit - Core i7 - 16GB - Intel HD Graphics 4600 & NVIDIA GeForce GTX 960M
iPad pro 9.7" + Apple Pencil

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An update.   The Publisher Customer Beta 1.7.2.422 still does not permit printing of the Online Help.   Just tried it.


21.5 iMAC Retina 4K display. MacOS Sierra v. 10.12.6 (which I am not changing).  3.1 GHz quad-core Intel Core i5, Turbo Boost up to 3.6 GHz.  Memory 8 GB 1867 MHz LPDDR3.  1TB Fusion Drive.  Intel Iris Pro Graphics 6200 1536 MB.   iPad Pro 12.9, iOS v. 12.3.1, Apple Pencil.  Affinity Publisher 1.7.2,  Affinity Photo 1.7.2, Affinity Designer 1.7.2.   

Magic mouse.9_9

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14 minutes ago, jmwellborn said:

An update.   The Publisher Customer Beta 1.7.2.422 still does not permit printing of the Online Help.   Just tried it.

There isn't a a specific online help for the beta versions, is there?  And the beta programs are not involved in displaying or printing the online help at all, as far as I know.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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18 hours ago, walt.farrell said:

There isn't a a specific online help for the beta versions, is there?  And the beta programs are not involved in displaying or printing the online help at all, as far as I know.

I think you misunderstand.  Or I do.  Thought the customer Beta was supposed to be sprucing up the retail version.   Since the online HELP in the retail version will not print — although there is a print option included — and since I previously noted this and that the first customer Beta also would not print, and the response was that it was going to be looked into in due course, I checked the new Beta to see whether the issue has been resolved.  Thus my comment.  


21.5 iMAC Retina 4K display. MacOS Sierra v. 10.12.6 (which I am not changing).  3.1 GHz quad-core Intel Core i5, Turbo Boost up to 3.6 GHz.  Memory 8 GB 1867 MHz LPDDR3.  1TB Fusion Drive.  Intel Iris Pro Graphics 6200 1536 MB.   iPad Pro 12.9, iOS v. 12.3.1, Apple Pencil.  Affinity Publisher 1.7.2,  Affinity Photo 1.7.2, Affinity Designer 1.7.2.   

Magic mouse.9_9

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1 hour ago, jmwellborn said:

I think you misunderstand.  Or I do.  Thought the customer Beta was supposed to be sprucing up the retail version.   Since the online HELP in the retail version will not print — although there is a print option included — and since I previously noted this and that the first customer Beta also would not print, and the response was that it was going to be looked into in due course, I checked the new Beta to see whether the issue has been resolved.  Thus my comment.  

Yes, they're looking into it. But the online Help is not part of the beta, per se. Only the built-in Help, which is part of the downloaded program, is part of the beta.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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25 minutes ago, walt.farrell said:

Yes, they're looking into it. But the online Help is not part of the beta, per se. Only the built-in Help, which is part of the downloaded program, is part of the beta.

As I understand it, the help documentation (both built-in & online) is done by the documentation team (not the developers), & generally is revised/corrected only for retail updates. Supposedly, this is because beta features are subject to change build-to-build, so they don't want to cause any confusion created by beta help not being in sync with retail help ... or something. :S


Affinity Photo 1.7.2, Affinity Designer 1.7.2, Affinity Publisher 1.7.2; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.2.153 & Affinity Designer 1.7.2.6 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.3.1

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This is a printing problem, @walt.farrell and @R C-R not a content problem.   Or something.   I give up.   Perhaps the documentation team will check into why the help WON’T PRINT when the icon is there and sends one to one’s printer settings.  The retail version did the same thing.  In the early betas, the printing icon did not appear so it was not an issue.  I am fine with looking at the help on screen.  I am not sure that at least some new persons coming to Affinity from The Other Outfit might not like to be able to print some of the Help entries.   


21.5 iMAC Retina 4K display. MacOS Sierra v. 10.12.6 (which I am not changing).  3.1 GHz quad-core Intel Core i5, Turbo Boost up to 3.6 GHz.  Memory 8 GB 1867 MHz LPDDR3.  1TB Fusion Drive.  Intel Iris Pro Graphics 6200 1536 MB.   iPad Pro 12.9, iOS v. 12.3.1, Apple Pencil.  Affinity Publisher 1.7.2,  Affinity Photo 1.7.2, Affinity Designer 1.7.2.   

Magic mouse.9_9

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On 7/14/2019 at 3:56 PM, jmwellborn said:

Perhaps the documentation team will check into why the help WON’T PRINT when the icon is there and sends one to one’s printer settings.

For what it's worth, the online Help prints just fine for me, though it takes a surprisingly long time (approximately 30 seconds) for my Print Preview box to pop up on screen.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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I've noticed that there are topics I can search for in the built-in Help that I cannot search for in the online Help.

For example, for Photo, the online Help has no hits when searching for Rendering Intent, but the built-in Help gets two results.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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7 hours ago, walt.farrell said:

For what it's worth, the online Help prints just fine for me, though it takes a surprisingly long time (approximately 30 seconds) for my Print Preview box to pop up on screen.

Glad to know it works with Windows.  It does not with my MAC.  The Print Preview box pops up immediately, but it is blank, and remains so.  Same thing for Photo and Designer.


21.5 iMAC Retina 4K display. MacOS Sierra v. 10.12.6 (which I am not changing).  3.1 GHz quad-core Intel Core i5, Turbo Boost up to 3.6 GHz.  Memory 8 GB 1867 MHz LPDDR3.  1TB Fusion Drive.  Intel Iris Pro Graphics 6200 1536 MB.   iPad Pro 12.9, iOS v. 12.3.1, Apple Pencil.  Affinity Publisher 1.7.2,  Affinity Photo 1.7.2, Affinity Designer 1.7.2.   

Magic mouse.9_9

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1 hour ago, jmwellborn said:

Glad to know it works with Windows.  It does not with my MAC.  The Print Preview box pops up immediately, but it is blank, and remains so.  Same thing for Photo and Designer.

Have you tried a different browser? Perhaps the Help page is using some function that is not supported in Safari (or whatever browser you're using).


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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There seems to be a problem with one part of the online help for Designer. Specifically, https://affinity.help/designer/en-US.lproj/pages/Layers/mergeLayers.html directs the user to the overall Help index page, with the 3 application logos on it and a URL of https://affinity.help


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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38 minutes ago, Patrick Connor said:

Where did you find that link ? The navigation/index or in a page?

Here, for example:

1533150148_Mergelayers.jpg.3f45142cde4d7ea2c21de5bbecc3820d.jpg

39 minutes ago, Patrick Connor said:

Walt, that's not a problem unless something else in the help uses that link... I imagine it does.

I don't understand what you mean by that. If there is a help topic title "Merge Layers" then there should be a corresponding help topic, but it seems MIA.

Try it yourself: set the language to "English (US)," type "layers" in the search field, & click the "Search" button. Now compare that with doing the same thing with the language to "English (UK)."


Affinity Photo 1.7.2, Affinity Designer 1.7.2, Affinity Publisher 1.7.2; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.2.153 & Affinity Designer 1.7.2.6 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.3.1

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R C-R,

Your explanation is perfect. I saw no mention of a help topic. I meant if an unused URL redirects to the root level then that's by design. So https://affinity.help/designer/en-US.lproj/pages/Something MadeUp/BlahBlah.html is meant to go to the root and not 404. My reply meant "where is it used, coz if it's an old bookmark or a reference in these forums then I don't care. If it's from the help itself then I do care".

The URL Walt gave looked real, but until you said it's actually used in the help topic link I wasn't sure how to proceed with this report.

 


Patrick Connor
Serif (Europe) Ltd.

Latest releases on each platform 

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6 minutes ago, Patrick Connor said:

The URL Walt gave looked real, but until you said it's actually used in the help topic link I wasn't sure how to proceed with this report.

Sorry, Patrick. I'll be more complete if I need to report something like this again.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.3.475 Beta

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