Jump to content

Recommended Posts

Hi to all @ Serif,

This isn't a complaint to yourselves (who are the bees knees), but I've just received my Affinity Photo Workbook, and it looks like it's been dropped on one corner of the book from a great height.
They're such well made books, it's a shame to get a damaged one. I'm not very happy with Amazon/Royal Mail (can't be sure which of the two dropped my lovely new book).
First world problems I know... but it's not a cheap book. I'd liked to have received it in mint condition.



Edited by Kiarian

Share this post

Link to post
Share on other sites
10 minutes ago, Pattou said:


I've had the same problem with my Affinity Designer Workbook. I sent an email but didn't get any answer. I should receive my Affinity Photo Workbook soon and I hope in a good condition.

All the best,


Sorry Patrick, I can see your order for Affinity Designer in Nov 2016 (ABV6W1F74Q) but I cannot see a ticket from your email address (used here) or anything with that order number. So I'm not sure what happened to your original query, it should have been addressed, my apologies it didn't make a ticket.


To other readers, this post makes it clear the correct way to contact us.

Patrick Connor
Serif Europe Ltd

Latest releases on each platform 


Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.