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Hi to all @ Serif,

This isn't a complaint to yourselves (who are the bees knees), but I've just received my Affinity Photo Workbook, and it looks like it's been dropped on one corner of the book from a great height.
They're such well made books, it's a shame to get a damaged one. I'm not very happy with Amazon/Royal Mail (can't be sure which of the two dropped my lovely new book).
First world problems I know... but it's not a cheap book. I'd liked to have received it in mint condition.

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Edited by Kiarian
typo

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10 minutes ago, Pattou said:

Hello,

I've had the same problem with my Affinity Designer Workbook. I sent an email but didn't get any answer. I should receive my Affinity Photo Workbook soon and I hope in a good condition.

All the best,

Patrick

Sorry Patrick, I can see your order for Affinity Designer in Nov 2016 (ABV6W1F74Q) but I cannot see a ticket from your email address (used here) or anything with that order number. So I'm not sure what happened to your original query, it should have been addressed, my apologies it didn't make a ticket.

 

To other readers, this post makes it clear the correct way to contact us.


Patrick Connor
Serif Europe Ltd

Latest releases on each platform 

 

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