Kiarian Posted November 27, 2017 Share Posted November 27, 2017 (edited) Hi to all @ Serif, This isn't a complaint to yourselves (who are the bees knees), but I've just received my Affinity Photo Workbook, and it looks like it's been dropped on one corner of the book from a great height. They're such well made books, it's a shame to get a damaged one. I'm not very happy with Amazon/Royal Mail (can't be sure which of the two dropped my lovely new book). First world problems I know... but it's not a cheap book. I'd liked to have received it in mint condition. Edited November 27, 2017 by Kiarian typo Quote Link to comment Share on other sites More sharing options...
Grazie Posted November 27, 2017 Share Posted November 27, 2017 Ouch! Quote Link to comment Share on other sites More sharing options...
JustDanMan Posted November 27, 2017 Share Posted November 27, 2017 Received my workbook today: Not really nice for a new book with this price ... Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 27, 2017 Staff Share Posted November 27, 2017 Sorry about that, obviously not ideal. If you wish to send these photos to AffinityOrders@serif.com with your order we will see what can be done and notify our distributors. Kiarian 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Kiarian Posted November 27, 2017 Author Share Posted November 27, 2017 Will do Patrick. Feel free to delete this post. Just wanted to let Serif know, wasn't sure where to post it to be honest. Very happy with the book, damage aside! Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 27, 2017 Staff Share Posted November 27, 2017 10 minutes ago, Pattou said: Hello, I've had the same problem with my Affinity Designer Workbook. I sent an email but didn't get any answer. I should receive my Affinity Photo Workbook soon and I hope in a good condition. All the best, Patrick Sorry Patrick, I can see your order for Affinity Designer in Nov 2016 (ABV6W1F74Q) but I cannot see a ticket from your email address (used here) or anything with that order number. So I'm not sure what happened to your original query, it should have been addressed, my apologies it didn't make a ticket. To other readers, this post makes it clear the correct way to contact us. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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