Nick Trieu Posted November 21, 2017 Share Posted November 21, 2017 Hi there, I just purchased affinity and imported RAW (CR2) files but it looks like Affinity doesn't support it. The images displayed on Affinity are pinkish in colour. I'm not sure if this has anything to do with the Canon 6D Mark II I had recently bought. I wouldn't think it's the SD card because that would save what type of files we select. There's no issues importing jpeg files. Does anyone have a solution to this? Thanks in advance. Nick Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 21, 2017 Staff Share Posted November 21, 2017 Hi Nick Trieu, Welcome to Affinity Forums [EDITED ]This camera is only supported in Affinity Photo for Mac on macOS High Sierra when using the Apple (Core Image RAW) engine. Windows users and Mac users running old versions of macOS will have to wait a little until we add support for it in a future version/update. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
v_kyr Posted November 21, 2017 Share Posted November 21, 2017 6 minutes ago, MEB said: ... nor Apple's one (Core Image RAW). You will have to wait a little until either us or Apple add support for it... Though it's listed among the Apple supported RAW formats by iOS 11 and macOS High Sierra, look here. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Staff MEB Posted November 21, 2017 Staff Share Posted November 21, 2017 Hi v_kyr, True but despite being on the list seems none of the Apple apps support it either (i.e. Apple Photos on Mac or iOS) so i believe it's a mistake. Please check reply above. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
v_kyr Posted November 21, 2017 Share Posted November 21, 2017 @MEBMaybe can't tell/test since I run an older OSX version. - Beside that being first at all a Nikonian and thus shoot or try out seldom newer/actual Canon models. @Nick Trieu 3 hours ago, Nick Trieu said: ...I'm not sure if this has anything to do with the Canon 6D Mark II I had recently bought. I wouldn't think it's the SD card because that would save what type of files we select. There's no issues importing jpeg files... It may be as MEB suggested, that even the actual MacOS HighSierra version doesn't support your cams RAW files yet. - However, in order to check that your cam and it's sd card are overall operating Ok, try to open and convert some RAWs instead with Canons supplied RAW software here, or some other RAW converter, which already supports your cams RAW format. So you afterwards will know if everything is fine with your cam and the used sd card type! Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Nick Trieu Posted November 21, 2017 Author Share Posted November 21, 2017 Thanks both for your help. I'm not using any Apple PC or devices. I have an ASUS laptop with MS softwares. When it comes to tech I'm totally un-geek. Is there a link in Canon website I can download a converter? Or recommend any converters that currently supports it? Quote Link to comment Share on other sites More sharing options...
- S - Posted November 21, 2017 Share Posted November 21, 2017 3 hours ago, Nick Trieu said: ... Is there a link in Canon website I can download a converter? The most recent version of Canon Digital Photo Professional (DPP) is 4.7.20 and it will open your 6D Mark II cr2 raw files fine. You can download DPP here:https://www.canon.co.uk/support/consumer_products/products/cameras/digital_slr/eos-6d-mark-ii.aspx?type=software&softwaredetailid=tcm:14-1622062 Then if you click on the 'Manuals' section, you can download the DPP manual:https://www.canon.co.uk/support/consumer_products/products/cameras/digital_slr/eos-6d-mark-ii.aspx?type=manuals&language= Nick Trieu and VictorFerma 2 Quote Link to comment Share on other sites More sharing options...
Nick Trieu Posted November 21, 2017 Author Share Posted November 21, 2017 Thanks Sima! I'll download it and let you all know how it goes later. Quote Link to comment Share on other sites More sharing options...
v_kyr Posted November 22, 2017 Share Posted November 22, 2017 BTW for Windows beside Canons own DPP there is also the actual Raw Therapee v.5.3 Windows version (download this here: RT 5.3 for Windows Vista/7/8/10 64-bit), which should now support your 6D Mark II too here. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Staff MEB Posted November 22, 2017 Staff Share Posted November 22, 2017 Hi all, I would like to make a correction: the Canon 6D Mark II is in fact supported on Affinity Photo for Mac and iPad (on macOS High Sierra and iOS11) when using the Apple (Core Image RAW) engine I was a little tired yesterday and didn't realise i've checked it on the wrong system (using macOS Sierra). My apologies for the mistake. Since Affinity Photo for Windows doesn't have the Apple (Core Image RAW) engine, Windows users will have to wait until we add support for this camera on this OS. Note: previous posts edited to prevent spreading incorrect information. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
mos063 Posted November 30, 2017 Share Posted November 30, 2017 Hi. I use a canon 6d mark II and a new macbook pro with OS Scierra.. I still have this problem. What am I doing wrong? Max Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 30, 2017 Staff Share Posted November 30, 2017 Hi mos063, Welcome to Affinity Forums Currently this camera is only supported in macOS High Sierra if you change Affinity Photo's RAW engine to Apple (Core Image RAW). On macOS Sierra neither our nor the Apple RAW engine supports it. mos063 1 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
mos063 Posted November 30, 2017 Share Posted November 30, 2017 Thanks for the quick answer! I have OS High Scierra (missed the high there..). But how do I change this, and is there any disadvantage with using this raw engine vs. the default one? Max Quote Link to comment Share on other sites More sharing options...
v_kyr Posted November 30, 2017 Share Posted November 30, 2017 You can switch between the RAW Engines on the Mac version by first opening a RAW image then going to menu View ▸ Assistant Manager... and changing the engine from the drop down. - NOTE: that you have probably to re-load the image again for the new setting then to take effect! Disadvantages, no not really they are just different in some cam preset aspects. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Staff MEB Posted November 30, 2017 Staff Share Posted November 30, 2017 Hi mos063, To change from one RAW engine to the other open a RAW image, go to menu View ▸ Assistant Manager and select the engine you want to use from the first dropdown (RAW Engine). You have to close and reopen the image again to use the new setting/engine. There's no disadvantages per si. It's just a choice you have. Each engine process/convert the RAW in a slightly different way which leads to (marginally) different results. When using the Serif Labs engine you have a couple additional settings available: apply or not Noise Reduction and Lens Correction - on the same Assistant Manager dialog; Apple (Core Image RAW) will perform both automatically. We also don't crop the data that the camera manufacturers consider unreliable leaving it for the user to decide - which means the dimensions of the images processed by our engine are slightly larger than the ones processed with other engines (including Apple Core Image RAW). Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Pipit Posted December 19, 2017 Share Posted December 19, 2017 Is there any date for this update for Windows? It's pretty annoying first open file with DPP and convert to tiff and you can do only on pic at a time. This takes time and space from disc. Quote Link to comment Share on other sites More sharing options...
rafaeldrumond Posted January 17, 2019 Share Posted January 17, 2019 Is there any support yet for Windows? Quote Link to comment Share on other sites More sharing options...
Ron P. Posted January 18, 2019 Share Posted January 18, 2019 1 hour ago, rafaeldrumond said: Is there any support yet for Windows? Yes, been using it for sometime with my Canon RAW files (CR2). Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
rafaeldrumond Posted January 20, 2019 Share Posted January 20, 2019 On 1/18/2019 at 1:13 AM, Ron P. said: Yes, been using it for sometime with my Canon RAW files (CR2). Hi Ron, Thanks for the reply. My problem is that when I open with DPP I get the image correctly, but when I open with affinity it seems some of the colors are off. Here's an example of the same picture open in Canon DPP and on Affinity photo. Am I doing something wrong or does the Canon SL2 (200D) have any incompatibility issue? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Ron P. Posted January 21, 2019 Share Posted January 21, 2019 13 hours ago, rafaeldrumond said: Hi Ron, Thanks for the reply. My problem is that when I open with DPP I get the image correctly, but when I open with affinity it seems some of the colors are off. Here's an example of the same picture open in Canon DPP and on Affinity photo. Am I doing something wrong or does the Canon SL2 (200D) have any incompatibility issue? Thanks in advance. I play around using Affinity Photo to develop some RAW files, just to see how it performs. I also don't use DPP much at all, however it will give you the most accurate results. I use Lightroom to develop my RAW files. If there's further processing, like removing objects, or stylizing, I'll use Affinity Photo for that. Unless you have Exposure Bias and Tone Curve checked in the Develop Assistant, a RAW file will appear flat. You can try switching them on and see if that's where you want to start. There is a customer beta of the next update available. You might try it and see if you get better results. Affinity Customer Beta 1.7 for Windows rafaeldrumond 1 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
walt.farrell Posted January 21, 2019 Share Posted January 21, 2019 1 hour ago, Ron P. said: There is a public beta of the next update available. Customer beta, not a public beta. It will only run if one has purchased an earlier version of Photo. (A public beta, like for Publisher, doesn't require any prior purchase.) rafaeldrumond 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Ron P. Posted January 21, 2019 Share Posted January 21, 2019 4 hours ago, walt.farrell said: Customer beta, not a public beta. It will only run if one has purchased an earlier version of Photo. (A public beta, like for Publisher, doesn't require any prior purchase.) Oops, corrected it in my post. Thanks Walt. rafaeldrumond 1 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
rafaeldrumond Posted January 22, 2019 Share Posted January 22, 2019 (edited) On 1/21/2019 at 7:49 AM, Ron P. said: Oops, corrected it in my post. Thanks Walt. Dear Walt and Ron, Thank you so much for the suggestion. The customer beta worked much better! I will use it until we get the official update. Thanks again! Edited January 22, 2019 by rafaeldrumond Quote Link to comment Share on other sites More sharing options...
rafaeldrumond Posted January 22, 2019 Share Posted January 22, 2019 On 1/21/2019 at 1:46 AM, Ron P. said: I play around using Affinity Photo to develop some RAW files, just to see how it performs. I also don't use DPP much at all, however it will give you the most accurate results. I use Lightroom to develop my RAW files. If there's further processing, like removing objects, or stylizing, I'll use Affinity Photo for that. Unless you have Exposure Bias and Tone Curve checked in the Develop Assistant, a RAW file will appear flat. You can try switching them on and see if that's where you want to start. There is a customer beta of the next update available. You might try it and see if you get better results. Affinity Customer Beta 1.7 for Windows Just a quick update: With the Tone Curve and Exposure Bias, I get a small improvement (not 100%), but the beta certainly fixed some major bug or added support to the SL2. Just a small comparison. Quote Link to comment Share on other sites More sharing options...
Matouman Posted January 23, 2019 Share Posted January 23, 2019 Nick , j'ai le m^m problème avec windows et mes fichiers raw de mon 5D depuis son achat . Mes photos raw sont impeccables et une fois encodées jpeg , elles sont foncées et toutes à retravailler . Avec le 7D idem. Quote Link to comment Share on other sites More sharing options...
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