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Hey Guys,

when i open my affinity photo trial version with a psd my toolbar gets lost and instead of the toolbar i see some

ghost windows. I've attached some screenshots.

What is it ?

Bildschirmfoto 2017-11-17 um 20.00.29.png

Bildschirmfoto 2017-11-17 um 20.08.53.png

Bildschirmfoto 2017-11-17 um 20.10.33.png

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2 hours ago, MEB said:

Hi giocap,

Welcome to Affinity Forums :)

Press and hold ⌃(ctrl) while launching the program from the Launchpad or from the Applications folder until a Clear User Data dialog appears then remove the ticks for Don't restore window and documents and Reset Studio, leave only Clear User Defaults checked and press Clear. This should fix the issue.

this one helps

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Hi jones

 

I've not seen this and I;m not sure what would make it occur other than some sort of additional program controlling graphics. I;m glad a ctrl+run sorted it for you though feel free to let us know if you encounter this again

 

Cheers


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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