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* RESOLVED *

 

I bought Affinity Designer and Affinity Photo by Apple's App Store but I don't think that I have an Affinity Account because when I try to log in or when I try to get another password by "forget my password" the message is that I don't have an account with that email. Thats weird. How can I create my account then? Or how can I fix that?

 

Thanks

Edited by v33p
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1 hour ago, v33p said:

* RESOLVED *

 

I bought Affinity Designer and Affinity Photo by Apple's App Store but I don't think that I have an Affinity Account because when I try to log in or when I try to get another password by "forget my password" the message is that I don't have an account with that email. Thats weird. How can I create my account then? Or how can I fix that?

 

Thanks

If you need an Affinity.Store account, you can use the "New to Affinity" option when placing an order. So for example to claim the included content, if you don't have an account you should use "New to Affinity" in the basket.

Serif do not know anything about Apple Mac App Store customers. Those sales are Apples sales. We are not informed about them so have no pre-existing accounts for any Mac sales.


Patrick Connor

Serif (Europe) Ltd.

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