DuctTape Posted November 7, 2017 Share Posted November 7, 2017 AP 1.6.6 crashing as soon as I open the preferences Quote Link to comment Share on other sites More sharing options...
DuctTape Posted November 7, 2017 Author Share Posted November 7, 2017 (edited) this happened after I held ⌥ and restart AP still crashing when I select preferences after I uninstall AP and reinstall AP All because I wanted to add the NIK plugins I did the App reset because when I was able to get into the preferences I went to select photoshop plugins it would seem like I hit it it would look greyed out after I selected it, but AP did nothing but hang... Edited November 7, 2017 by TheFeralOne Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 7, 2017 Staff Share Posted November 7, 2017 Hi TheFeralOne Please could you hold down CMD (⌘) when you open at the app and not ALT (⌥) then choose Select All then Clear. This should resolve the problem you have ben having Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
lepr Posted November 7, 2017 Share Posted November 7, 2017 . Callum 1 Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 7, 2017 Staff Share Posted November 7, 2017 45 minutes ago, owenr said: hold down Ctrl, not Cmd My mistake not enough coffee this morning! Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
John Rostron Posted November 7, 2017 Share Posted November 7, 2017 @TheFeralOne, it would have been nicer for forum users if you had put the crash report as an attachment rather than in the body of your message. Quote Windows 10, Affinity Photo 1.10.5 Designer 1.10.5 and Publisher 1.10.5 (mainly Photo), now ex-Adobe CC CPU: AMD A6-3670. RAM: 16 GB DDR3 @ 666MHz, Graphics: 2047MB NVIDIA GeForce GT 630 Link to comment Share on other sites More sharing options...
DuctTape Posted November 8, 2017 Author Share Posted November 8, 2017 sorry not use to my new hours 0200 to 22:00 I got it thank John Rostron 1 Quote Link to comment Share on other sites More sharing options...
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