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Mayk

Exif issue in AP 1.6

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Hello! When open both jpegs or raws (from Fujifilm X-E1) in new AP 1.6 it erases all exif data. In v.1.5 worked well. What's the trouble? I need help. Thanks! ((((

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No. "n\a" in every field. When raw file opened in Develope persona it's similar - "No camera data", "n/a" in all fields.

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no problem here (v1.6.0.89). Exif Data are showed up whatever file is directly opened coming from my X-E1 or X-T1.

But...

the batch process kills all exif data. Checked here with:

CR2 -> AFPhoto

CR2 -> JPG (metadata imbedding checked!)

RAF -> AFPhoto

RAF -> JPG (metadata imbedding checked!)

 

Disclaimer: I´m starting to use AP from this week on. May be it works as designed... but this makes the batch process useless.. (... for me)

 

 

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Hi! Is anybody here solving this issue? I read in other topic that "exiftool" process should be active in task manager along with AP. On my PC there is no such process when AP is working. What to do?

 

This small bug makes AP 1.6 non-working for me. Sad (((((

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I think problem isn't in the file or camera cause files of my Sigma DP2 in 1.6 open in the same way (without EXIF). On my opinion problem is unworking 'exiftool' by some unknown reason.

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I've installed an ukrainian localization (official) of Win7. Path where installed the AP Total Commander shows as 'c:\Program Files\Affinity\' but Explorer shows 'c:\Файли програм\Affinity\'. Is this the case? But in AP 1.5 everything was OK...

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If you have affinity Photo running you should also be able to see a background process called exiftool.exe running in Task Manager. It is this process that handles the metadata. If it's not running then the pathname may be the problem. Could you let me know if you see that process ?

 


Living the Dream since 1964 - about 25 years left

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One thing to try would be to install to a totally custom location and ensure that that contains only english characters. I suspect that would work e.g install to c:\affinity\photo

( for testing You could actually just copy the entire program folder there too)

 


Living the Dream since 1964 - about 25 years left

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Just now copied entire folder Affinity to 'c:\affinity', run Photo.exe from this path, open file... But nothing new - no camera data, no exif, no exiftool process (((

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Do you have any information in the event log or the antivirus/firewall logs about exiftool.exe being blocked or failing to run?


Living the Dream since 1964 - about 25 years left

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pauls, sample file's been uploaded to your link.

 

There was no prompts from antivirus or firewall about blocking of exiftool. Furthermore I've been tried to start AP with stopped antivirus and firewall and have got the same result - no exif in file in AP.

 

Can you suggest, please, how to browse the 'event log'?

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Applies To: Windows 7, Windows Server 2008 R2, Windows Server 2012, Windows Vista

The Event Viewer is a Microsoft Management Console (MMC) snap-in. You can start Event Viewer by adding the snap-in to MMC or by double-clicking the snap-in file, Eventvwr.msc, which is located in the %SYSTEMROOT%\system32 folder. In addition, Event Viewer can be started from the Windows interface or the command line by using the following procedures.

To start Event Viewer by using the Windows interface

  1. Click the Start button.

  2. Click Control Panel .

  3. Click System and Maintenance .

  4. Click Administrative Tools .

  5. Double-click Event Viewer .

 

Windows 10 just type control panel into the search box by the windows icons in the taskbar.

 

In event viewer expand the Windows Logs section and scan through the system and Application logs


Living the Dream since 1964 - about 25 years left

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Right now have opened  Event Viewer, run Affinity Photo, opened raw file. Searched for 'exiftool' in  the system and application logs. There is no event that contains such text (((((

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Thanks Mayk, I've recreated this now on a ukrainian  version of windows. Hopefully we'll get a fix out soon


Living the Dream since 1964 - about 25 years left

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I have the same problem (in Windows 10 Pro, Czech version).

In exiftool (via ExifToolGUI) works fine,

2017-11-12_012631.png.9b608f2c3d153bbb2bfa8faebc6b5b45.png

 

in AP nothing (same jpeg picture).

2017-11-12_012823.png.456850ff86b2200d9f523ef8c258455e.png

 

Path to AP and yours exiftool is standard.

2017-11-12_013049.png.6d20e8412ec292ab7f279cb718096cce.png

 

If run AP, exiftools not in event list.

If run ExifToolGUI, exiftool is in event list twice.

2017-11-12_013646.png.2c0719d226542db3a808c53a62324864.png

 

One path is source path to ExifToolGUI/exiftool.exe, second path is Temp,

and maybe problematic with Czech characters: c:\Users\Pšenda\AppData\Local\Temp\par-509a656e6461\cache-exiftool-10.61.

 

But in AP 1.5 works correct.


Affinity Store: Designer 1.7.3.481, Photo 1.7.3.481, Publisher 1.7.3.481.
Windows 10 Pro, Version 1903, Build 18362.418.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080.
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080.

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Thanks.

Yes, problem is in my username. If I run like Administrator, works fine.

 

But I should have request.

AP offers three EXIF view type, that do not suit me.

RAW data is unreadable.

Summary is fine (readable value),

2017-11-12_111737.png.f09c67f4eb22a73ae4dffea124d921aa.png

but not all item for my interrest.

For example in ExifToolGUI, which offers a custom configuration - Workspace.

 

2017-11-12_114318.thumb.png.653cbc859e0f5586a52b68ae0d0cc47c.png

 

All, is problematic. Key name is complicated (difficult orientation in items),

2017-11-12_112637.png.6e55a11c926abec734e724fc02643fbc.png

 

and Value is not interpreting to readable description.

For example

2017-11-12_113340.png.88c9a00e6b7aef6d31bb9a1489f42fb8.png 2017-11-12_113521.png.c56bd194de7390e3f5252e52e2562760.png

 

Please customizing the view.

Thanks.


Affinity Store: Designer 1.7.3.481, Photo 1.7.3.481, Publisher 1.7.3.481.
Windows 10 Pro, Version 1903, Build 18362.418.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080.
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080.

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