burbankcauser Posted November 2, 2017 Share Posted November 2, 2017 Just updated to version 1.6.5 from mac App store. And have issues like app hanging and crashing. I could open a file once or twice but then could not open a file a third time. Also the plug ins preference panel showed part of the start up screen in the boxes where you enter the folder info. Using a Mac mini 2012 with OS 10.11.6. Also could never get Plug in's to work since i bought Affinity Photo. I do like the Light interface option and the program over all when it works. Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Staff Share Posted November 2, 2017 Hi burbankcauser, Welcome to Affinity Forums Can you please try to reset the app? There may be some conflict with file settings or similar. To do it press and hold ⌃(ctrl) while launching the application, then select Clear from the dialog that will open. You may lose some preferences you have set as well as some layout customisations you may have made but hopefully it should fix these issues. Let us know if you still have trouble after the reset. A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
burbankcauser Posted November 3, 2017 Author Share Posted November 3, 2017 Reseting the app did get AP V 1.6.6 to work as far as stopping the hanging and crashing. Still no joy in getting the Nik plug in's to work. In app support i created a folder called PS pug in that i installed the Google Nik plug in's into. And in Affinity Photo that folder was selected. The only plug ins I want to use is Nik, all others are too old. Thanks MEB for the help. Link to comment Share on other sites More sharing options...
Staff MEB Posted November 3, 2017 Staff Share Posted November 3, 2017 Hi burbankcauser, Please check this video tutorial: Installing Nik Plugins (macOS) Let me know if you still have trouble. A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
TechNTrek Posted November 3, 2017 Share Posted November 3, 2017 After the update, Affinity Photo was crashing when I attempted to open preferences. The suggestion of resetting the application fixed the issue for me. Thanks!! Link to comment Share on other sites More sharing options...
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