Staff Patrick Connor Posted November 2, 2017 Staff Share Posted November 2, 2017 1 minute ago, Persa said: Yes, I was able to download the assets, but now am unable to use the beta file. When I open up AD it says its version 1.6. I cannot use the 1.6 RC1 beta file. Yes, your Mac beta is an earlier build than the release build and deliberately does not function. Please use the (later) release build 1.6.0 Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Jacob Vinjegaard Posted November 2, 2017 Share Posted November 2, 2017 Hi guys, Thanks for the greatest programs ever, and i am looking forward to use both designer and photo in the new updated version. however i have the same problem. No download links to the free content packs, when i open up the programs. - yes i am connected to the internet and no i do not have any software thats should blocks feature can you guys post a download link in here? Link to comment Share on other sites More sharing options...
Persa Posted November 2, 2017 Share Posted November 2, 2017 2 minutes ago, Patrick Connor said: Yes, your Mac beta is an earlier build than the release build and deliberately does not function. Please use the (later) release build 1.6.0 I see, so I no longer need to use the beta. I just use vanilla AD 1.6? Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 2, 2017 Staff Share Posted November 2, 2017 @MacGueurle @brebro @JDA67 @O. Chevetaigne Please read the information about the Affinity Store Account creation that has been added to the first post in this thread . Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Author Staff Share Posted November 2, 2017 Hi Jacob Vinjegaard, Go to Affinity Preferences, General tab, change the Language dropdown from default to you language, restart the app as prompted and you should then be able to see the links in the Welcome Screen. Let us know if you still have trouble. You can then switch it back again to your desired setting. Jacob Vinjegaard 1 A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
voitek Posted November 2, 2017 Share Posted November 2, 2017 I can confirm that changing the language by going to "Edit" > "Preferences" > "General" > UK English to US English solves the problem. I'm now able to download the freebies. Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 2, 2017 Staff Share Posted November 2, 2017 1 hour ago, dutchshader said: I am not seeing this, look at the screenshots i posted Please see the work around by setting app language in Preferences > General, as is now mentioned in the first post Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Jacob Vinjegaard Posted November 2, 2017 Share Posted November 2, 2017 5 minutes ago, MEB said: Hi Jacob Vinjegaard, Go to Affinity Preferences, General tab, change the Language dropdown from default to you language, restart the app as prompted and you should then be able to see the links in the Welcome Screen. Let us know if you still have trouble. You can then switch it back again to your desired setting. thanks the language reset worked! =) Phillizvak 1 Link to comment Share on other sites More sharing options...
FrankT Posted November 2, 2017 Share Posted November 2, 2017 2 minutes ago, Patrick Connor said: Please see the work around by setting app language in Preferences > General, as is now mentioned in the first post Tried several times but no result. Link to comment Share on other sites More sharing options...
Mithferion Posted November 2, 2017 Share Posted November 2, 2017 I can see the Link for the download when language is set to Spanish. Best regards! AMD FX 8350 :: Radeon HD 5670 :: Windows 10 :: http://mithferion.deviantart.com/ Oxygen Icons :: GCP Icons :: iOS 11 Design Resources :: iOS App Icon Template :: Free Quality Fonts (Commercial Use) :: Public Domain Images How to do High Quality Art :: Mesh Warp / Distort Tool Considerations :: Select Same / Object - Suggestions :: Live Glassmorphism Effect Link to comment Share on other sites More sharing options...
Alfred Posted November 2, 2017 Share Posted November 2, 2017 40 minutes ago, maq35 said: Hi, I have mac store version and I have created the account and was able only to see ( and download ) 3 options: Uplift - Epic Skies Overlays 1 Dirk Wüstenhagen - Fine Art Texture Collection 1 Free Macro Pack I can't see another 3 : Grade UI kit, Tom chalky and frankentoon Please advise Simon The Grade UI Kit, Tom Chalky textures and Frankentoon Texturizer Pro brushes are only offered with Affinity Designer, not Affinity Photo. Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Mithferion Posted November 2, 2017 Share Posted November 2, 2017 3 minutes ago, FrankT said: Tried several times but no result. I had to wait around 5 seconds, then it appeared. Best regards! AMD FX 8350 :: Radeon HD 5670 :: Windows 10 :: http://mithferion.deviantart.com/ Oxygen Icons :: GCP Icons :: iOS 11 Design Resources :: iOS App Icon Template :: Free Quality Fonts (Commercial Use) :: Public Domain Images How to do High Quality Art :: Mesh Warp / Distort Tool Considerations :: Select Same / Object - Suggestions :: Live Glassmorphism Effect Link to comment Share on other sites More sharing options...
Tony77 Posted November 2, 2017 Share Posted November 2, 2017 Hellowhere can I download free content? .... I installed version 1.6 but in the welcome message there is no link to download free content Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Author Staff Share Posted November 2, 2017 Hi Jacob Vinjegaard, Tony77, Go to Affinity Preferences, General tab, change the Language dropdown from default to you language, restart the app as prompted and you should then be able to see the links in the Welcome Screen. A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
Tone838 Posted November 2, 2017 Share Posted November 2, 2017 Freebies not available here. Tried the language change on both apps with no joy! Can you not just supply a link for the download...to people you know have the software? Link to comment Share on other sites More sharing options...
GraviolaB17 Posted November 2, 2017 Share Posted November 2, 2017 Hi! Mac: - AD user, but both the AD and AP free packs seems really cool and I would really need the skies and all the stuff the AP freebies comes with. - Fixed and added AD to the Firewall exception - No CLAIM link whatsoever when I start AD. - Have bought the workbook from the website and I have the account and I see my WB order - Still no extra freebies for download. ... //D Link to comment Share on other sites More sharing options...
FrankT Posted November 2, 2017 Share Posted November 2, 2017 5 minutes ago, MEB said: Hi Jacob VinjegaardTony77, Go to Affinity Preferences, General tab, change the Language dropdown from default to you language, restart the app as prompted and you should then be able to see the links in the Welcome Screen. To me, this doesn't work. As so many people have problems, there is no other solution. Link to comment Share on other sites More sharing options...
Alfred Posted November 2, 2017 Share Posted November 2, 2017 1 minute ago, Tone838 said: Freebies not available here. Tried the language change on both apps with no joy! Can you not just supply a link for the download...to people you know have the software? Serif only know who their Windows customers are. The Mac versions are sold exclusively through the Mac App Store, and Apple (quite rightly!) don't share individual MAS customer details with Serif or anyone else. Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Tone838 Posted November 2, 2017 Share Posted November 2, 2017 No freebies offered on either photo or designer here. Tried the language change on both apps, several times with no joy. Can serif please just supply a download link to members? It would save all this frustration? Link to comment Share on other sites More sharing options...
Tone838 Posted November 2, 2017 Share Posted November 2, 2017 I am running both apps on windows! Link to comment Share on other sites More sharing options...
Ex_Medic Posted November 2, 2017 Share Posted November 2, 2017 Like everyone else, all instructions on this thread followed, connected to internet, etc, but there is no access to the free content through the app, Welcome screen, or on my Affinity Account. Look forward to it being resolved soon. Link to comment Share on other sites More sharing options...
Tony77 Posted November 2, 2017 Share Posted November 2, 2017 I tried but it does not work .... attached screen shot Link to comment Share on other sites More sharing options...
darcik Posted November 2, 2017 Share Posted November 2, 2017 Hello, I apologize in advance, but I'm thoroughly confused. I purchased Affinity Photo & Designer through the Mac App store a year or so ago. I just updated and then followed the link on the Welcome page for the free downloads & created a new account with the "New to Affinity" tab in the cart, which was the only place I could find it. I can't figure out how to download just the free extras. I'm not able to link my previous purchases to my account. I've noticed that when I click on the "Claim Now" link, the url is changing from affinity.store/checkout to the store homepage and I only have the option of clicking on a new purchase option to get to the cart. Unless I'm completely missing something. Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Author Staff Share Posted November 2, 2017 Hi Ex_Medic, Welcome to Affinity Forums Please check the information posted in the first thread here. Let us know if you still have trouble. A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Author Staff Share Posted November 2, 2017 Hi Tony77, I suppose you have changed the Language from Default to italiano and it didn't work. Can you please try to change it again to English? Does it fix the issue? Are you running Windows? If so the issue may be related with an anti-virus or firewall blocking the app or the internet connection. Please make sure the application is not being blocked. I'm sorry for all the trouble. A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
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