Jump to content
You must now use your email address to sign in [click for more info] ×

Settings crashing


Recommended Posts

The New Version is out and i found a big Fail.

Even wehen you open the Settings in Affinity Photo crashing, so sad :-( 

 

Date/Time:       2017-11-02 16:54:16 +0100
OS Version:      Mac OS X 10.13.2 (Build 17C60c)
Architecture:    x86_64
Report Version:  26

Data Source:     KPerf Lightweight PET
Reason:          Slow response to HID event

Command:         Affinity Photo
Path:            /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo
Identifier:      com.seriflabs.affinityphoto
Version:         1.6.6 (1.6.6)
App Item ID:     824183456
App External ID: 824080612
PID:             795

Event:           spin
Duration:        0.76s
Steps:           76 (10ms sampling interval)

Hardware model:  MacBookPro9,2
Active cpus:     4
Boot args:       AppleUSBHostPort-debug=0x15A

Time Awake Since Boot: 560s

Link to comment
Share on other sites

3 hours ago, Herbjul said:

The New Version is out and i found a big Fail.

Even wehen you open the Settings in Affinity Photo crashing, so sad :-( 

 

Date/Time:       2017-11-02 16:54:16 +0100
OS Version:      Mac OS X 10.13.2 (Build 17C60c)
Architecture:    x86_64
Report Version:  26

Data Source:     KPerf Lightweight PET
Reason:          Slow response to HID event

Command:         Affinity Photo
Path:            /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo
Identifier:      com.seriflabs.affinityphoto
Version:         1.6.6 (1.6.6)
App Item ID:     824183456
App External ID: 824080612
PID:             795

Event:           spin
Duration:        0.76s
Steps:           76 (10ms sampling interval)

Hardware model:  MacBookPro9,2
Active cpus:     4
Boot args:       AppleUSBHostPort-debug=0x15A

Time Awake Since Boot: 560s

 

This is not happening to me.  Maybe reinstall everything and reboot.

Link to comment
Share on other sites

I reboot my ;ac and reinstall Affinity Photo. The same Problem is happening again :S 

 

Process:               Affinity Photo [1157]
Path:                  /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo
Identifier:            com.seriflabs.affinityphoto
Version:               1.6.6 (1.6.6)
App Item ID:           824183456
App External ID:       824080612
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Affinity Photo [1157]
User ID:               503

Date/Time:             2017-11-02 21:31:21.251 +0100
OS Version:            Mac OS X 10.13.2 (17C60c)
Report Version:        12


Time Awake Since Boot: 710 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [0]

Application Specific Information:
Crashing on exception: NSConcreteAttributedString initWithString:: nil value

Link to comment
Share on other sites

I have exactly the same problem. For me it started when I updated to 1.6.6 and then installed the Google nik plugins in _photoshop_. Afterwards I wanted to add the plugins to affinity as well and when I clicked on "settings" -> "photoshop plugins" it crashed. Now it crashes immediately every time when I just click on settings. I am using a MacBook 15" late 2014.

 

-Sebastian

Link to comment
Share on other sites

  • Staff

Hi Herbjul, Sebastian Bille,

Welcome to Affinity Forums :)

Please do the following: press and hold ⌃(ctrl) while launching the application from the Launchpad or Applications Folder, leave only Clear User Defaults ticked in the dialog that will open, then press Clear. Let me know if you still have trouble after doing it.

Link to comment
Share on other sites

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.