RexG Posted November 2, 2017 Share Posted November 2, 2017 < mod edit> TO OTHER FORUM READERS, PLEASE SEE THIS THREAD </ mod edit> Hello all, I am new to Affinity but am coming from Adobe CC. Not a pro but a beginner who wants to learn. Heck, if I knew about Affinity before I would have gone with it long time ago. Anyhow, I do have a question in regards to the post on the Affinity Blog. https://affinity.serif.com/blog/ Affinity 1.6 updates and free bonus content available now November 2, 2017 Affinity Photo bonus content worth around £105 Dirk Wüstenhagen Fine Art Texture Collection − 99 beautifully crafted, high-resolution textures Uplift Epic Skies Overlay − A versatile collection of 50 striking cloud overlays Macro Pack − A stunning set of image styles, light leaks and distortions Affinity Designer bonus content worth around £60 Frankentoon Texturizer Pro Brush Pack − Over 70 brushes created exclusively for Affinity Designer Tom Chalky Handcrafted Fonts & Textures – A huge bundle of stylish fonts and over 80 textures Grade UI Kit – More than 1000 fully-customisable elements, icons, panels and buttons I have purchased Affinity Photo, Designer and the Book on September 19/2017. Based on the link given it is my understanding that update 1.6 comes free with those addons and if so then how do I download them? If I am wrong then I guess this ONLY applies to new purchases as of today (November 2, 2017)? In addition, I would like to mention that under my account I only see Grade UI Kit & Free Macro Pack. Thanks! Kind regards, RexG Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 2, 2017 Staff Share Posted November 2, 2017 Hi Rexg, Welcome to the forums The downloads should be available from your welcome screen that appears when you start the apps. You can also go to Help > Welcome to find the welcome screen. Thanks C Leigh 1 Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
RexG Posted November 2, 2017 Author Share Posted November 2, 2017 Just now, Callum said: Hi Rexg, Welcome to the forums The downloads should be available from your welcome screen that appears when you start the app. You can also go to Help > Welcome to find the welcome screen. Thanks C Hello Callum, Yeah, I saw that because someone beat me to it with the topic. Thanks! Regards, RexG Quote Link to comment Share on other sites More sharing options...
WeeViking Posted November 2, 2017 Share Posted November 2, 2017 Just registered with this forum as well as Affinity Photo. My question is this. Why des my password work with the forum but when I try to sign in via the programme, it informs me that my details are incorrect??? bizpat 1 Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 2, 2017 Staff Share Posted November 2, 2017 Hi Allan, Your forum account is only for the forum its login details can't be used anywhere else. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
NoHarmDan Posted November 2, 2017 Share Posted November 2, 2017 Hi, My welcome screen remains the same after the update of Affinity Photo - no link whatsoever (I mean, other than the usual link to get the Designer, samples, tutorials and social stuff). How can I get the bonus content then? Thanks, Dan Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 2, 2017 Staff Share Posted November 2, 2017 Hi Dan, You should be able to download them from the welcome screen please could you check through the section highlighted in my below screenshot it will be on one of those slides. Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
color-fan-tastic Posted November 2, 2017 Share Posted November 2, 2017 Hi folks! I can't find any possibilities to download the bonus contents. Bought both the programs right after their start… Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted November 2, 2017 Staff Share Posted November 2, 2017 Hi Color-fan-tastic, Please could you send me a screenshot of what is showing in the space I highlighted in my screenshot above? C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
NoHarmDan Posted November 2, 2017 Share Posted November 2, 2017 Hi Callum, Thanks for the answer, but I have no slides on the welcome screen: Quote Link to comment Share on other sites More sharing options...
voitek Posted November 2, 2017 Share Posted November 2, 2017 I also can't download the freebies. Designer's welcome screen looks like this. Photo looks like the screenshot above. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Staff Share Posted November 2, 2017 Hi NoHarmDan, voitek, Welcome to Affinity Forums Please restart the program and run it again. Make sure there's no anti-virus or firewall blocking the program or the internet connection. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
voitek Posted November 2, 2017 Share Posted November 2, 2017 I've restarted both programs, restarted the PC and turned off the firewall and anti-virus. Still same problem. Quote Link to comment Share on other sites More sharing options...
Peccavi Posted November 2, 2017 Share Posted November 2, 2017 I have the same problem too. Also tried with no antivirus, still showing the same welcome screen as seen in previous posts. Quote Link to comment Share on other sites More sharing options...
NoHarmDan Posted November 2, 2017 Share Posted November 2, 2017 Hi MEB, I have restarted the program several times already. I have also checked that it's not blocked by my firewall and turned the firewall off completely, just to be sure. Also according to WireShark there is some network communication going on specifically when the welcome screen opens (tested several times). Quote Link to comment Share on other sites More sharing options...
triforcesolutions Posted November 2, 2017 Share Posted November 2, 2017 Hi there, I have the same problem with lack of slides where I can download bonus stuff. I have Affinity Photo and Designer updated (no clean install) from previous stable version and AD/AP beta installed as well. Win10 Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Staff Share Posted November 2, 2017 Thank you all for the reports. It's possible there is something wrong going on with the servers or some other issue. Please wait a couple hours and try again. We are looking into this. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
RobertR Posted November 2, 2017 Share Posted November 2, 2017 MacOS • Affinity Designer • Affinity Photo I have the same problem too. I created account in shop and didin't help. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted November 2, 2017 Staff Share Posted November 2, 2017 For most users we have written up some instructions in this thread For those who cannot find the link to the content in their Welcome screen, we are looking into this and will update THAT thread when we know more. You can follow a thread using the "Follow" button at the top right of the thread. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
KlausD Posted November 2, 2017 Share Posted November 2, 2017 I had the same issue. But in my case it was very simple: I had to download and install the latest Version (affinity-photo-16.0.89.exe). Now my welcome screen shows the free gifts. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Staff Share Posted November 2, 2017 Those of you who are having trouble getting the Welcome Screen to update/show the extras/freebies page can you please try this: Go to Affinity Designer/Photo Preferences, General section (or Edit ▸ Preferences ▸ General if you are using Windows) and change the Language from Default to English then restart the application. Does it fix the issue? Peccavi and Elumes 2 Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
RobertR Posted November 2, 2017 Share Posted November 2, 2017 2 minutes ago, MEB said: Those of you who are having trouble getting the Welcome Screen to update/show the extras/freebies page can you please try this: Go to Preferences, General section and change the Language from Default to English then restart the application. Does it fix the issue? Max OS High Sierra • Affinity Photo PROBLEM Went to Preferences and app is crashed and restared again: Process: Affinity Photo [884] Path: /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo Identifier: com.seriflabs.affinityphoto Version: 1.6.6 (1.6.6) App Item ID: 824183456 App External ID: 824080612 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Affinity Photo [884] User ID: 501 Date/Time: 2017-11-02 17:33:52.875 +0000 OS Version: Mac OS X 10.13.1 (17B48) Report Version: 12 Anonymous UUID: 7D3772B7-DED0-B38B-6EEC-ACEC4DC57619 Time Awake Since Boot: 2200 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Illegal instruction: 4 Termination Reason: Namespace SIGNAL, Code 0x4 Terminating Process: exc handler [0] Application Specific Information: Crashing on exception: NSConcreteAttributedString initWithString:: nil value Application Specific Backtrace 1: 0 CoreFoundation 0x00007fff3f4582fb __exceptionPreprocess + 171 1 libobjc.A.dylib 0x00007fff65dc5c76 objc_exception_throw + 48 2 CoreFoundation 0x00007fff3f4e9d6d +[NSException raise:format:] + 205 3 Foundation 0x00007fff414a4c27 -[NSConcreteAttributedString initWithString:] + 135 4 Foundation 0x00007fff414ae4b4 -[NSConcreteAttributedString initWithString:attributes:] + 27 5 libcocoaui 0x0000000108e3aa5f -[PreferenceController tableView:objectValueForTableColumn:row:] + 2239 6 AppKit 0x00007fff3cb7bbfb -[NSTableView _dataSourceValueForColumn:row:] + 202 7 AppKit 0x00007fff3cc34591 -[NSTableView preparedCellAtColumn:row:] + 471 8 AppKit 0x00007fff3cc3421f -[NSTableView _drawContentsAtRow:column:withCellFrame:] + 50 9 AppKit 0x00007fff3cc33f2a -[NSTableView drawRow:clipRect:] + 2186 10 AppKit 0x00007fff3cc333a0 -[NSTableView drawRowIndexes:clipRect:] + 527 11 AppKit 0x00007fff3cb51be0 -[NSTableView drawRect:] + 1522 12 AppKit 0x00007fff3d29be3d _NSViewDrawRect + 83 13 AppKit 0x00007fff3d2a90d4 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:shouldChangeFontReferenceColor:] + 1578 14 AppKit 0x00007fff3d2a8aa4 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:shouldChangeFontReferenceColor:] + 56 15 AppKit 0x00007fff3cb3b374 __46-[NSView(NSLayerKitGlue) drawLayer:inContext:]_block_invoke + 289 16 AppKit 0x00007fff3cb3af08 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 1577 17 AppKit 0x00007fff3cb3a8d9 -[NSView(NSLayerKitGlue) drawLayer:inContext:] + 77 18 QuartzCore 0x00007fff4a4bc6dd CABackingStoreUpdate_ + 279 19 QuartzCore 0x00007fff4a4bc5bc ___ZN2CA5Layer8display_Ev_block_invoke + 54 20 QuartzCore 0x00007fff4a4bbd9f -[CALayer _display] + 1824 21 AppKit 0x00007fff3cb3989e _NSBackingLayerDisplay + 556 22 AppKit 0x00007fff3cb2e715 -[_NSViewBackingLayer display] + 242 23 QuartzCore 0x00007fff4a4ada61 _ZN2CA5Layer17display_if_neededEPNS_11TransactionE + 633 24 QuartzCore 0x00007fff4a4ad50f _ZN2CA5Layer28layout_and_display_if_neededEPNS_11TransactionE + 35 25 QuartzCore 0x00007fff4a4ac641 _ZN2CA7Context18commit_transactionEPNS_11TransactionE + 319 26 QuartzCore 0x00007fff4a4ac1f5 _ZN2CA11Transaction6commitEv + 487 27 AppKit 0x00007fff3d2e46e4 __65+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayRefresh]_block_invoke + 283 28 CoreFoundation 0x00007fff3f3f0227 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 29 CoreFoundation 0x00007fff3f3f014f __CFRunLoopDoObservers + 527 30 CoreFoundation 0x00007fff3f3d2708 __CFRunLoopRun + 1240 31 CoreFoundation 0x00007fff3f3d1fa3 CFRunLoopRunSpecific + 483 32 HIToolbox 0x00007fff3e6f1866 RunCurrentEventLoopInMode + 286 33 HIToolbox 0x00007fff3e6f14df ReceiveNextEventCommon + 366 34 HIToolbox 0x00007fff3e6f1354 _BlockUntilNextEventMatchingListInModeWithFilter + 64 35 AppKit 0x00007fff3c9eea23 _DPSNextEvent + 2085 36 AppKit 0x00007fff3d183e6c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 37 AppKit 0x00007fff3c9e3831 -[NSApplication run] + 764 38 AppKit 0x00007fff3c9b29d2 NSApplicationMain + 804 39 Affinity Photo 0x0000000106ff8f54 Affinity Photo + 8020 40 ??? 0x0000000000000002 0x0 + 2 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 com.apple.AppKit 0x00007fff3cd19520 -[NSApplication _crashOnException:] + 109 1 com.apple.AppKit 0x00007fff3d2e4923 __65+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayRefresh]_block_invoke + 858 2 com.apple.CoreFoundation 0x00007fff3f3f0227 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 3 com.apple.CoreFoundation 0x00007fff3f3f014f __CFRunLoopDoObservers + 527 4 com.apple.CoreFoundation 0x00007fff3f3d2708 __CFRunLoopRun + 1240 5 com.apple.CoreFoundation 0x00007fff3f3d1fa3 CFRunLoopRunSpecific + 483 6 com.apple.HIToolbox 0x00007fff3e6f1866 RunCurrentEventLoopInMode + 286 7 com.apple.HIToolbox 0x00007fff3e6f14df ReceiveNextEventCommon + 366 8 com.apple.HIToolbox 0x00007fff3e6f1354 _BlockUntilNextEventMatchingListInModeWithFilter + 64 9 com.apple.AppKit 0x00007fff3c9eea23 _DPSNextEvent + 2085 10 com.apple.AppKit 0x00007fff3d183e6c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 11 com.apple.AppKit 0x00007fff3c9e3831 -[NSApplication run] + 764 12 com.apple.AppKit 0x00007fff3c9b29d2 NSApplicationMain + 804 13 com.seriflabs.affinityphoto 0x0000000106ff8f54 0x106ff7000 + 8020 Thread 1:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x00007fff66afae76 mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff66afa390 mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff3f3d35d5 __CFRunLoopServiceMachPort + 341 3 com.apple.CoreFoundation 0x00007fff3f3d2927 __CFRunLoopRun + 1783 4 com.apple.CoreFoundation 0x00007fff3f3d1fa3 CFRunLoopRunSpecific + 483 5 com.apple.CFNetwork 0x00007fff3e34a662 +[NSURLConnection(Loader) _resourceLoadLoop:] + 357 6 com.apple.Foundation 0x00007fff414906d8 __NSThread__start__ + 1197 7 libsystem_pthread.dylib 0x00007fff66c3e6c1 _pthread_body + 340 8 libsystem_pthread.dylib 0x00007fff66c3e56d _pthread_start + 377 9 libsystem_pthread.dylib 0x00007fff66c3dc5d thread_start + 13 Thread 2: 0 libsystem_kernel.dylib 0x00007fff66b03e7e __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff66c3f662 _pthread_cond_wait + 732 2 libc++.1.dylib 0x00007fff649f0cb0 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18 3 com.apple.JavaScriptCore 0x00007fff42e8cc96 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >(std::__1::unique_lock<bmalloc::Mutex>&) + 86 4 com.apple.JavaScriptCore 0x00007fff42e8cbcb bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>::threadRunLoop() + 139 5 com.apple.JavaScriptCore 0x00007fff42e8cef8 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*> >(void*) + 40 6 libsystem_pthread.dylib 0x00007fff66c3e6c1 _pthread_body + 340 7 libsystem_pthread.dylib 0x00007fff66c3e56d _pthread_start + 377 8 libsystem_pthread.dylib 0x00007fff66c3dc5d thread_start + 13 Thread 3:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x00007fff66afae76 mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff66afa390 mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff3f3d35d5 __CFRunLoopServiceMachPort + 341 3 com.apple.CoreFoundation 0x00007fff3f3d2927 __CFRunLoopRun + 1783 4 com.apple.CoreFoundation 0x00007fff3f3d1fa3 CFRunLoopRunSpecific + 483 5 com.apple.AppKit 0x00007fff3cb2c2d1 _NSEventThread + 184 6 libsystem_pthread.dylib 0x00007fff66c3e6c1 _pthread_body + 340 7 libsystem_pthread.dylib 0x00007fff66c3e56d _pthread_start + 377 8 libsystem_pthread.dylib 0x00007fff66c3dc5d thread_start + 13 Thread 4: 0 libsystem_kernel.dylib 0x00007fff66b046da __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff66c3e06a _pthread_wqthread + 1035 2 libsystem_pthread.dylib 0x00007fff66c3dc4d start_wqthread + 13 Thread 5: 0 libsystem_pthread.dylib 0x00007fff66c3dc40 start_wqthread + 0 1 ??? 0x00007fff9fec8600 (anonymous namespace)::SideTableBuf + 384 Thread 6: 0 libsystem_kernel.dylib 0x00007fff66b046da __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff66c3e26f _pthread_wqthread + 1552 2 libsystem_pthread.dylib 0x00007fff66c3dc4d start_wqthread + 13 Thread 7: 0 libsystem_pthread.dylib 0x00007fff66c3dc40 start_wqthread + 0 1 ??? 0x00007fff9fec8600 (anonymous namespace)::SideTableBuf + 384 Thread 8:: WTF::AutomaticThread 0 libsystem_kernel.dylib 0x00007fff66b03e7e __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff66c3f662 _pthread_cond_wait + 732 2 com.apple.JavaScriptCore 0x00007fff423cbf0a WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 122 3 com.apple.JavaScriptCore 0x00007fff42e74278 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2600 4 com.apple.JavaScriptCore 0x00007fff429bd8da bool WTF::ConditionBase::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 5 com.apple.JavaScriptCore 0x00007fff42e626d5 WTF::Function<void ()>::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0>::call() + 165 6 com.apple.JavaScriptCore 0x00007fff423c455f WTF::threadEntryPoint(void*) + 111 7 com.apple.JavaScriptCore 0x00007fff423c44aa WTF::wtfThreadEntryPoint(void*) + 74 8 libsystem_pthread.dylib 0x00007fff66c3e6c1 _pthread_body + 340 9 libsystem_pthread.dylib 0x00007fff66c3e56d _pthread_start + 377 10 libsystem_pthread.dylib 0x00007fff66c3dc5d thread_start + 13 Thread 9:: WTF::AutomaticThread 0 libsystem_kernel.dylib 0x00007fff66b03e7e __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff66c3f662 _pthread_cond_wait + 732 2 com.apple.JavaScriptCore 0x00007fff423cbf0a WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 122 3 com.apple.JavaScriptCore 0x00007fff42e74278 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2600 4 com.apple.JavaScriptCore 0x00007fff429bd8da bool WTF::ConditionBase::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 5 com.apple.JavaScriptCore 0x00007fff42e626d5 WTF::Function<void ()>::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0>::call() + 165 6 com.apple.JavaScriptCore 0x00007fff423c455f WTF::threadEntryPoint(void*) + 111 7 com.apple.JavaScriptCore 0x00007fff423c44aa WTF::wtfThreadEntryPoint(void*) + 74 8 libsystem_pthread.dylib 0x00007fff66c3e6c1 _pthread_body + 340 9 libsystem_pthread.dylib 0x00007fff66c3e56d _pthread_start + 377 10 libsystem_pthread.dylib 0x00007fff66c3dc5d thread_start + 13 Thread 10:: WTF::AutomaticThread 0 libsystem_kernel.dylib 0x00007fff66b03e7e __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff66c3f662 _pthread_cond_wait + 732 2 com.apple.JavaScriptCore 0x00007fff423cbf0a WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 122 3 com.apple.JavaScriptCore 0x00007fff42e74278 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2600 4 com.apple.JavaScriptCore 0x00007fff429bd8da bool WTF::ConditionBase::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 5 com.apple.JavaScriptCore 0x00007fff42e626d5 WTF::Function<void ()>::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0>::call() + 165 6 com.apple.JavaScriptCore 0x00007fff423c455f WTF::threadEntryPoint(void*) + 111 7 com.apple.JavaScriptCore 0x00007fff423c44aa WTF::wtfThreadEntryPoint(void*) + 74 8 libsystem_pthread.dylib 0x00007fff66c3e6c1 _pthread_body + 340 9 libsystem_pthread.dylib 0x00007fff66c3e56d _pthread_start + 377 10 libsystem_pthread.dylib 0x00007fff66c3dc5d thread_start + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x00007ffcbbbd3200 rbx: 0x000060400165ed80 rcx: 0x0000000000000000 rdx: 0x00000000000010f5 rdi: 0x0000000008000101 rsi: 0x00007ffcbbbd28e1 rbp: 0x00007ffee8c07310 rsp: 0x00007ffee8c07300 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x00007ffee8c06e08 r11: 0x00000000000019ff r12: 0x0000604000722d00 r13: 0x00007ffcb482d188 r14: 0x00007fff65db7e80 r15: 0x00007fff3f3f04e0 rip: 0x00007fff3cd19520 rfl: 0x0000000000010206 cr2: 0x00000001340e7000 Logical CPU: 2 Error Code: 0x00000000 Trap Number: 6 Binary Images: 0x106ff7000 - 0x10708dfff +com.seriflabs.affinityphoto (1.6.6 - 1.6.6) <F3FCE172-7540-352A-BF92-361BD1E40437> /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo 0x1070d9000 - 0x107dd4ff7 +liblibaffinity.dylib (1) <BBC3B61A-D158-34B4-80E3-635BFBC7F088> /Applications/Affinity Photo.app/Contents/Frameworks/liblibaffinity.dylib 0x108445000 - 0x109bbcfff +com.seriflabs.libcocoaui (1.0 - 1) <B5155E64-2B2B-3D4E-A348-A3F75EBABD5C> /Applications/Affinity Photo.app/Contents/Frameworks/libcocoaui.framework/Versions/A/libcocoaui 0x10a799000 - 0x10a819ff7 +com.karelia.iMedia (1.0) <9275E38B-C25A-3C34-92DE-BCD88CC98258> /Applications/Affinity Photo.app/Contents/Frameworks/iMedia.framework/Versions/A/iMedia 0x10a87a000 - 0x10a98bff7 +libxmp.dylib (1) <7ECEB3E1-BD83-3429-A6AD-FC3C09B46C62> /Applications/Affinity Photo.app/Contents/Frameworks/libxmp.dylib 0x10aa00000 - 0x10b2dffff +libpdfimport.dylib (1) <B6B016C3-CBB4-3220-A2DF-E22784A5759C> /Applications/Affinity Photo.app/Contents/Frameworks/libpdfimport.dylib 0x10b6c1000 - 0x10b6c3ff7 +liblibagg.dylib (1) <03EB54B1-32CA-33D2-823D-51B4AE44CC75> /Applications/Affinity Photo.app/Contents/Frameworks/liblibagg.dylib 0x10b6cc000 - 0x10b7b3ff7 +liblibgeometry.dylib (1) <5AFC6EEA-BD80-3AC9-9DEA-742C675CCFAE> /Applications/Affinity Photo.app/Contents/Frameworks/liblibgeometry.dylib 0x10b812000 - 0x10b837ff7 +liblibgl.dylib (1) <1A0A389C-27A4-3316-BA9E-C8D157DC34D9> /Applications/Affinity Photo.app/Contents/Frameworks/liblibgl.dylib 0x10b84d000 - 0x10b8a0fff +libliblittlecms.dylib (1) <5FDEF08A-4288-3D98-8059-49599D80FFD0> /Applications/Affinity Photo.app/Contents/Frameworks/libliblittlecms.dylib 0x10b8b6000 - 0x10ba57ff7 +liblibkernel.dylib (1) <6EDD6C2A-C5EC-3C9B-A552-C4F88BF9E0F1> /Applications/Affinity Photo.app/Contents/Frameworks/liblibkernel.dylib 0x10bb10000 - 0x10cb9bfff +liblibraster.dylib (1) <4CE14608-FF27-35D1-B5B9-483C48D596ED> /Applications/Affinity Photo.app/Contents/Frameworks/liblibraster.dylib 0x10d35e000 - 0x1110d1ff7 +liblibrenderer.dylib (1) <D72029E2-1CB8-3191-A971-50C802C74E44> /Applications/Affinity Photo.app/Contents/Frameworks/liblibrenderer.dylib 0x113304000 - 0x113467fff +liblibstory.dylib (1) <23640756-2331-3B80-8F5E-DFA4FDC1BB71> /Applications/Affinity Photo.app/Contents/Frameworks/liblibstory.dylib 0x11353c000 - 0x113571ff7 +liblibxml.dylib (1) <E6B1D621-2A6F-3C3B-B3C4-162C84F09AD6> /Applications/Affinity Photo.app/Contents/Frameworks/liblibxml.dylib 0x113585000 - 0x1135a5fff +liblibzlib.dylib (1) 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0x7fff667b0ffb libz.1.dylib (70) <48C67CFC-940D-3857-8DAD-857774605352> /usr/lib/libz.1.dylib 0x7fff6684d000 - 0x7fff66851ff7 libcache.dylib (80) <354F3B7D-404E-3398-9EBF-65CA2CE65211> /usr/lib/system/libcache.dylib 0x7fff66852000 - 0x7fff6685cff3 libcommonCrypto.dylib (60118.1.1) <6C502A55-3B54-3B48-BA7B-FA39F56C0B1E> /usr/lib/system/libcommonCrypto.dylib 0x7fff6685d000 - 0x7fff66864fff libcompiler_rt.dylib (62) <4487CFBA-A5D7-3282-9E6B-94CAD7BE507E> /usr/lib/system/libcompiler_rt.dylib 0x7fff66865000 - 0x7fff6686dfff libcopyfile.dylib (146) <7E4BD264-5617-339B-AC73-E8D07EF2C51D> /usr/lib/system/libcopyfile.dylib 0x7fff6686e000 - 0x7fff668f2ff7 libcorecrypto.dylib (562) <7974762C-DEF7-3056-9856-9821C27846DB> /usr/lib/system/libcorecrypto.dylib 0x7fff66979000 - 0x7fff669b2ff7 libdispatch.dylib (913.20.5) <389EBBCD-3AA2-3340-AA48-4FBF621401BD> /usr/lib/system/libdispatch.dylib 0x7fff669b3000 - 0x7fff669d0ff7 libdyld.dylib (519.2.1) <2597D818-42D2-3375-BD9D-451D5942A6BA> 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(67) <F2493BB5-B1C6-3C4D-9F1F-1B402E0F1DB7> /usr/lib/system/libsystem_blocks.dylib 0x7fff66a03000 - 0x7fff66a8cff7 libsystem_c.dylib (1244.20.1) <E0A0A865-AFE5-3230-B535-772D3177D093> /usr/lib/system/libsystem_c.dylib 0x7fff66a8d000 - 0x7fff66a90ffb libsystem_configuration.dylib (963) <D7EFEAE6-22A0-348E-BBBE-44FFD41934FA> /usr/lib/system/libsystem_configuration.dylib 0x7fff66a91000 - 0x7fff66a94ffb libsystem_coreservices.dylib (51) <21A488D0-2D07-344E-8631-CC8B2A246F35> /usr/lib/system/libsystem_coreservices.dylib 0x7fff66a95000 - 0x7fff66a96fff libsystem_darwin.dylib (1244.20.1) <4E340966-7DE7-38C4-8408-3708E592C21D> /usr/lib/system/libsystem_darwin.dylib 0x7fff66a97000 - 0x7fff66a9dff7 libsystem_dnssd.dylib (878.20.3) <AB5B8E5E-75CD-3695-B89B-77DF73E3EDB1> /usr/lib/system/libsystem_dnssd.dylib 0x7fff66a9e000 - 0x7fff66ae7ff7 libsystem_info.dylib (517) <483BE95B-62EB-3663-ACB3-9915A40C70F5> /usr/lib/system/libsystem_info.dylib 0x7fff66ae8000 - 0x7fff66b0dff7 libsystem_kernel.dylib (4570.20.62) <77865ABA-D9CA-31D5-B484-560660CAB07D> /usr/lib/system/libsystem_kernel.dylib 0x7fff66b0e000 - 0x7fff66b59fcb libsystem_m.dylib (3146) <ABB1B85F-9FFE-31B8-AD4F-E39A30794A93> /usr/lib/system/libsystem_m.dylib 0x7fff66b5a000 - 0x7fff66b79fff libsystem_malloc.dylib (140.1.1) <9F0745FF-B92F-330D-8812-BB74001D1D33> /usr/lib/system/libsystem_malloc.dylib 0x7fff66b7a000 - 0x7fff66c1dff3 libsystem_network.dylib (1229.21.1) <ECB15E1D-5D02-3B79-9C64-64BAAC808278> /usr/lib/system/libsystem_network.dylib 0x7fff66c1e000 - 0x7fff66c28ffb libsystem_networkextension.dylib (767.20.1) <27F139B6-3250-345D-8495-7C22A00BC488> /usr/lib/system/libsystem_networkextension.dylib 0x7fff66c29000 - 0x7fff66c32ff3 libsystem_notify.dylib (172) <98EA3D62-7C86-30DE-8261-D020D2F1EFF3> /usr/lib/system/libsystem_notify.dylib 0x7fff66c33000 - 0x7fff66c3aff7 libsystem_platform.dylib (161.20.1) <9090E7AA-5F8F-31BA-8476-7B7122CC82BC> /usr/lib/system/libsystem_platform.dylib 0x7fff66c3b000 - 0x7fff66c46fff libsystem_pthread.dylib (301.20.1) <8AF70211-A670-3CC7-AE24-EFE9F1C2B1E5> /usr/lib/system/libsystem_pthread.dylib 0x7fff66c47000 - 0x7fff66c4aff3 libsystem_sandbox.dylib (765.21.1) <FAC0DA75-892E-3161-9D6A-2F999D8519B6> /usr/lib/system/libsystem_sandbox.dylib 0x7fff66c4b000 - 0x7fff66c4cff3 libsystem_secinit.dylib (30) <F06ADB8F-9E94-34A7-B3C9-2C22FDD14BAD> /usr/lib/system/libsystem_secinit.dylib 0x7fff66c4d000 - 0x7fff66c54ff7 libsystem_symptoms.dylib (820.20.3) <4439B818-4C84-30E9-91B5-B7766FA74650> /usr/lib/system/libsystem_symptoms.dylib 0x7fff66c55000 - 0x7fff66c68ff7 libsystem_trace.dylib (829.20.1) <878582CE-0647-31DD-92C3-AFCD5C3A714D> /usr/lib/system/libsystem_trace.dylib 0x7fff66c6a000 - 0x7fff66c6fff7 libunwind.dylib (35.3) <6D4FCD49-D2A9-3233-95C7-A7635CE265F2> /usr/lib/system/libunwind.dylib 0x7fff66c70000 - 0x7fff66c9cff7 libxpc.dylib (1205.20.31) <58676E88-35FD-3CF3-99BB-2A82E09F8058> /usr/lib/system/libxpc.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1892 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%) Writable regions: Total=1.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.6G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 512K 5 Activity Tracing 256K 2 CG backing stores 53.9M 7 CG image 138.0M 120 CoreAnimation 32.1M 156 CoreGraphics 8K 2 CoreImage 36K 4 CoreUI image data 1328K 10 CoreUI image file 320K 6 Foundation 6348K 4 Image IO 23.9M 204 JS JIT generated code 128.0M 5 JS JIT generated code (reserved) 896.0M 2 reserved VM address space (unallocated) Kernel Alloc Once 8K 2 MALLOC 355.1M 211 MALLOC guard page 96K 22 Memory Tag 242 12K 2 SQLite page cache 64K 2 STACK GUARD 56.0M 12 Stack 13.1M 12 VM_ALLOCATE 116K 18 WebKit Malloc 12.1M 7 __DATA 48.5M 390 __FONT_DATA 4K 2 __GLSLBUILTINS 2588K 2 __LINKEDIT 386.2M 37 __TEXT 751.0M 380 __UNICODE 560K 2 libnetwork 128K 2 mapped file 782.0M 767 shared memory 692K 18 =========== ======= ======= TOTAL 3.6G 2384 TOTAL, minus reserved VM space 2.7G 2384 Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 2, 2017 Staff Share Posted November 2, 2017 Hi RobertR, Please press ⌃(ctrl) while launching the app, then select Clear from the dialog that will appear to reset it. You may lose some layout customisation/preferences you may have set with this process. Does the app starts correctly after the reset? Are you able to see the extras page in the Welcome Screen? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
leru Posted November 2, 2017 Share Posted November 2, 2017 I have this problem, but it seems to narrow to the following: I don't have a Affinity account to confirm the freebies download. So, how can I get a Affinity account? Quote Link to comment Share on other sites More sharing options...
Peccavi Posted November 2, 2017 Share Posted November 2, 2017 Changing my language from English(US) to English(UK) solved the problem now I can see the offer and able to download them. Thank you! Quote Link to comment Share on other sites More sharing options...
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