Jump to content

Recommended Posts

Hi all. I just bought Affinity Photo since my trial was expired but apparently there was no way of resetting it, planning to use the 14 days money back policy should I find the need to (but really hoping to stick :P). Anyway, since I use mainly a Windows PC, I bought the Windows version thinking I could somehow use the license key on Mac OS. Now I'm looking for a Mac download to use AP on my MacBook but apparently the only link to the Mac App Store, which obviously asks me for a new purchase. Is there no way to download a "licensable" version of AP to use the same key? Or I should buy it again for Mac?

Share this post


Link to post
Share on other sites

Lorthirk, 

Welcome to the Serif Affinity forums. 

 

We license Affinity Software for iPad and Mac OS through their respective App stores, independently of Windows and the license is not transferable and needs to be bought for each independent OS (Windows/Mac/iOS) you wish to use it on.

 

I too hope you decide not to return it


Patrick Connor
Serif (Europe) Ltd.

Latest releases on each platform 

Share this post


Link to post
Share on other sites
1 hour ago, Patrick Connor said:

Lorthirk, 

Welcome to the Serif Affinity forums. 

 

We license Affinity Software for iPad and Mac OS through their respective App stores, independently of Windows and the license is not transferable and needs to be bought for each independent OS (Windows/Mac/iOS) you wish to use it on.

 

I too hope you decide not to return it

 

I see. Unfortunately this is a major drawback from me, not to mention the "ethical" side of the matter: I want to buy Affinity Photo and use it on any my device, not having to buy it twice. Unfortunately I see no other options than return it.

Share this post


Link to post
Share on other sites

Having said that and to be clear to other readers, a Windows license covers any Windows PC you use it on, and a Mac or iPad licence covers any device that uses your Apple ID, and the Mac version supports family sharing, so we aren't talking about per machine licenses for home use, just per OS. 


Patrick Connor
Serif (Europe) Ltd.

Latest releases on each platform 

Share this post


Link to post
Share on other sites
1 hour ago, Lorthirk said:

Unfortunately this is a major drawback from me, not to mention the "ethical" side of the matter...

What exactly do you mean by this? When you go to Affinity's web page for Affinity Photo, for instance the https://affinity.serif.com/en-us/photo/ page for the US, you should see this or something very similar to it:

59f5b39d1eb6f_Buyfor.png.2f207aab60ec0c95476b342a7fc30335.png

Did the two separate Buy buttons, one specifying "Mac" & the other "Windows" not suggest anything to you about what you were buying?

 

Even if it did not, if you are a Mac user you should be aware of the licensing terms for anything you can buy from the Mac App Store ("MAS"), including but not limited to Affinity Photo. The terms clearly specify that the application licenses you are buying are valid only for use on Apple branded computers. So if this is an ethical issue for you, it applies to tens of thousands of Mac apps, not just to Affinity's.


Affinity Photo 1.7.3, Affinity Designer 1.7.3, Affinity Publisher 1.7.3; macOS Mojave 10.14.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.3.155 & Affinity Designer 1.7.3.1 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 13.1.2

Share this post


Link to post
Share on other sites

I perfectly understand the licensing model of the App Store and its implications. I apologizes if I sounded rude; didn't mean to offend anyone.

 

About the buttons: I could argue that yes, they advertise a single platform purchase, but I was so naive I thought I could download the Mac version through your portal anyway once my purchase was verified. Of course, it's my fault being an expectation I only built by myself according to the policy of other players in the market, and I take full responsibility for it.

 

Anyway, I understand that this is your business model, and I respect it. Unfortunately, it doesn't fit my needs.

Share this post


Link to post
Share on other sites

I understand that if it does not fit your needs you are not willing to buy two versions, but I have to wonder what you would consider to be a better fit. There are not a lot of choices in this price range that offer comparable features, even if you compare the price of both versions to the alternatives.

 

Photoshop is the obvious alternative, but it is now available only on a subscription basis & only allows the app to run on two computers at a time without deactivating one of them to run it on another computer. PS is more mature & does offer more features, but it also requires a substantially higher performance computer to perform as well as Affinity Photo does on a less powerful one.

 

All I am saying is that there are a number of things to consider when looking for the best fit besides the purchase price of the app. Regardless, I hope you find what is the best fit for you.


Affinity Photo 1.7.3, Affinity Designer 1.7.3, Affinity Publisher 1.7.3; macOS Mojave 10.14.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.3.155 & Affinity Designer 1.7.3.1 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 13.1.2

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.