extensions Posted October 23, 2017 Share Posted October 23, 2017 With the update to iOS 11, images synchronised from iOS devices to a Mac are in HEIC file format. When I attempt to open these images using Affinity Photo from within Apple Photos the application/extension reports "The file type is not supported." Opening a file from Photos in the Affinity Photo standalone app is not affected as the export process changes the file to a suitable type. Quote Link to comment Share on other sites More sharing options...
Chris_K Posted October 23, 2017 Share Posted October 23, 2017 Hi extensions The desktop app currently does not support the HEIC file type at this time, we only support it on iPad at the moment. The team are aware of this any may add support in the future but it is not in the app currently Cheers Quote Serif Europe Ltd - Check the latest news at www.affinity.serif.com Link to comment Share on other sites More sharing options...
extensions Posted October 23, 2017 Author Share Posted October 23, 2017 I was aware/presumed that this file type was not supported after the recent updates, but I was hoping for something more than "may add support". chvon7thal, marciacocco and frankaj 3 Quote Link to comment Share on other sites More sharing options...
smfoo Posted December 2, 2017 Share Posted December 2, 2017 Any news on the Heic update? Would be nice to have a working photos integration again. Cheers chvon7thal 1 Quote Link to comment Share on other sites More sharing options...
Mukiker Posted December 22, 2017 Share Posted December 22, 2017 I just bought Photos for desktop recently. HEIC is not supported... Please fix it urgently. Quote Link to comment Share on other sites More sharing options...
chvon7thal Posted February 7, 2018 Share Posted February 7, 2018 I know apples propriety standards su... But for you to keep being the apple app of the year?... And because that would be one killing feature against adobe... Also because we all had to adapt to thunderbolt and usb-c and whatever else economical survival strategy... Kvothe 1 Quote Link to comment Share on other sites More sharing options...
klaasdj Posted May 11, 2018 Share Posted May 11, 2018 When wil Affinity Photo for Apple Mac OS (NOT iPhone / iPad) support the HEIC format? This is urgently needed. I bought Affinity Photo as an alternative for PhotoShop but know I feel left in the cold. Just returned from my holiday with over 1000 photos on my iPhone but know ... Please support the HEIC format as soon as possible! Kvothe and scaldewi 2 Quote Link to comment Share on other sites More sharing options...
karl_from_germany Posted May 30, 2018 Share Posted May 30, 2018 HEIC needs to be supported urgently in the desktop Mac App! Please! I now must switch back to jpg - not nice. Kvothe 1 Quote Link to comment Share on other sites More sharing options...
JDub Posted July 2, 2018 Share Posted July 2, 2018 Just had an absolute shock trying to open a HEIC image - Not supported?! Any news on a fix - Although that won't help me right now... Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted July 2, 2018 Staff Share Posted July 2, 2018 Hi JDub, Welcome to Affinity Forums The desktop versions of Affinity Designer and Photo still cannot open HEIC/F files directly. One way you can work around this is to add the HEIC file to Apple Photos, then go to menu Image ▸ Edit With ▸ Affinity Photo (the file will be sent as a TIFF for editing in Photo) or alternatively (still in Apple Photos with the HEIF file selected) go to menu File ▸ Export ▸ Export 1 Photo... and select the format you want. You can then open the exported file directly from Affinity. frankaj and Kvothe 2 Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
JDub Posted July 2, 2018 Share Posted July 2, 2018 Yes thanks - I discovered this workaround afterwards - although I had a bunch not in Apple Photos. Still a nuisance though! Quote Link to comment Share on other sites More sharing options...
MepMeeep Posted August 18, 2018 Share Posted August 18, 2018 I'm really disappointed that there is still no support. I mean if you support it in your iPad App the step to import that function into the Mac version is not that big. Kvothe 1 Quote Link to comment Share on other sites More sharing options...
Kvothe Posted August 26, 2018 Share Posted August 26, 2018 Hey Affinity team - come on - I bought affinity for Mac already more than a year ago and was a real fan. Now using my new iPhone x it doesn't work anymore? You are telling us we need to export and import again, if we want to use it in Mac Photos e.g. for books or other projects? The embedded functionality was the key bying factor for me. Can't be that complicated to provide an update and make it useable again. It is - better was - a great tool and I advocated it at my friends, and now? scrab? Quote Link to comment Share on other sites More sharing options...
Kvothe Posted August 26, 2018 Share Posted August 26, 2018 On 7/2/2018 at 12:00 PM, MEB said: Hi JDub, Welcome to Affinity Forums The desktop versions of Affinity Designer and Photo still cannot open HEIC/F files directly. One way you can work around this is to add the HEIC file to Apple Photos, then go to menu Image ▸ Edit With ▸ Affinity Photo (the file will be sent as a TIFF for editing in Photo) or alternatively (still in Apple Photos with the HEIF file selected) go to menu File ▸ Export ▸ Export 1 Photo... and select the format you want. You can then open the exported file directly from Affinity. Quote Link to comment Share on other sites More sharing options...
TBolt Posted September 27, 2018 Share Posted September 27, 2018 Very disappointed that Affinity Photo still cannot open .HEIC files (photos taken by iPhones). Why does it take so long for Serif to build a fix into the software? Quote Link to comment Share on other sites More sharing options...
Kvothe Posted September 27, 2018 Share Posted September 27, 2018 Yes it is, specifically if you have bought Affinity to use it with apple gadgets. I want my money back Quote Link to comment Share on other sites More sharing options...
evtonic3 Posted September 30, 2018 Share Posted September 30, 2018 Affinity Team please make this a priority. I think it would be great to add the your next release. Quote Link to comment Share on other sites More sharing options...
Patrick Medina Posted October 1, 2018 Share Posted October 1, 2018 It's great to be able to open HEIC files on the iPad version. Now would be awesome to have the Depth Map channel, like on the latest photoshop, so one could edit it and use to apply some lens blur. It would be amazing to be able, in the end, to save again as HEIC. Quote Link to comment Share on other sites More sharing options...
Jeff Jones Posted October 13, 2018 Share Posted October 13, 2018 I am running Affinity Photo 1.6.7 on a MacBook Pro. Still no HEIC support?! Any plans for a Beta that supports this? Quote Link to comment Share on other sites More sharing options...
Austen Lennon Posted October 15, 2018 Share Posted October 15, 2018 Considering switching from Adobe to Affinity. I am on the 10 day trial but it is not a good start that I have to use a work around to import HEIC files in a MAC designed app... The last reply from Affinity was in July but the issue has been known for much longer.... an explanation would be the best bet instead of letting people hang. No feed back from the company is not a good start either.... perhaps updating folks or providing link to an update would be a more professional way to work? Quote Link to comment Share on other sites More sharing options...
Kvothe Posted October 16, 2018 Share Posted October 16, 2018 Totally agree to Austen Lennon. This is extremely unprofessional- I am really pissed and regret that I bought the SW Quote Link to comment Share on other sites More sharing options...
Affinityphotoipaduser Posted October 28, 2018 Share Posted October 28, 2018 Hello to the Affinity Team, same goes for Affinity Photo for iPad. Opening heic files from Photos App works well. But imagine what happens when I take Photos on my iPhone and backup them to an iXpand drive in heic format. I would then like to open them on my iPad either via Drag and Drop or via opening from Cloud. This way Affinity Photo will not be able to open such files. I built a workaround for this issue via Apple shortcuts app. I made a shortcut that can be started from Sharesheet and first converts the file format to whatever I like (i.e. tiff), then opens the picture in Affinity Photo. This works fine, but only for one image. Multiple images are not supported. As I don‘t own a Mac I cannot say whether this workaround will go for Mac as well. But the procedure also states that routines for converting file formats are already built into the iOS operating system. So as far as I am concerned it cannot be too difficult to integrate these routines into Affinity Photo. And I would very much appreciate Affinity Photo to open heic files from scratch. Affinityphotoipaduser Quote Link to comment Share on other sites More sharing options...
Dash Posted November 4, 2018 Share Posted November 4, 2018 I'm an avid supporter and influencer in my design circle. Recommending the Affinity Suite for iPad without hesitation and with much love. Yet, when one of my peers purchased the Mac edition, we were both disappointed, and I obviously so a little embarrassed when we tried to collaborate on a piece exported as the much appreciated HEIC-format. It appears the Mac version of Affinity Photo neglects such an important file-format. I love the incredible support the application has on iPad, but it seems kind of dead in terms of responsiveness and willingness from the Serif team to cater to the Mac platform. - What gives? Quote Link to comment Share on other sites More sharing options...
Danielcz Posted November 5, 2018 Share Posted November 5, 2018 i would like that too, but i guess do you need to pay patent license for HEIF/HEIC to MPEG group ? Maybe they are waiting for royalty free AVIF ? For curiosity: i kind of liked BPG image format as PNG alternative but i guess it was kind of grey/dark area from licensing view. There is something called FLIF but dunno how far is it, also PIK format in the making, closer to JPEG (better noise and gradients retention) Quote Core i7 4770 - AMD Radeon RX 6500XT - 32GB RAM - Asus z87-Pro - Asus Phoebus - Windows 7 x64 SP1 / Windows 10 x64) - https://danielmoravek.com Link to comment Share on other sites More sharing options...
chilacho Posted November 14, 2018 Share Posted November 14, 2018 Dear AP team There is still no support for the HEIC/HEIF format on the desktop app (v. 1.6.7). It's more than a year this topic was opened and just one answer from Serif. It's more as disappointing to support this format only on iPad version but not in the desktop. I also couldn't find it on the roadmap, so when will Serif implement this format? Many users need it and ask for this format, but nothing moves. I'm an AP user from the beginning and worked also with the beta versions and was always happy to see AP getting better and better, but more that a year w/t an answer on this topic it is unsatisfying. I tested also different converters for HEIC/HEIF format and not all of the created exports are possible to open in AP, what really surprised me. In the end I chose AnyMP4 and iMazing (both from AppStore) to convert HEIC/HEIF format into PNG or JPG. The JPG is not a problem to open, but the converted PNG's from iMazing are not possible to open and if i check the file information there are some jpg informations included which irritates me. But this one is possible to open with Adobe Photoshop CS6 till version CC 2018. Conversely, the converted PNG's from AnyMP4 can not be opened in Adobe Photoshop but in Affinity Photo. Strange world. In the end it would be the best to support finally the HEIC/HEIF format instead of relying on third-party software. Quote Link to comment Share on other sites More sharing options...
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