Jump to content

Duplicate font issue specifically with OpenSans

Recommended Posts

I am currently at a loss on what could be happening.


After downloading all faces for OpenSans, I get duplication within the font selection menu in Affinity Designer (see screenshots).


The specific issue comes when I select "semibold" which then causes the faces menu to go blank and and "?" question mark to appear in the fonts menu for OpenSans.


Where is Affinity designer look for its fonts (directories)?

Does Affinity Designer use OpenSans internally?


I think the simple work around is to just install the non-duplicates (it is what I will end up doing if I can't resolve this).


I've tried to do several things, to find the duplicates:


1) Uninstalled OpenSans (the Light, Light Italic, Regular, Italic, Semibold, Bold faces remain)

2) Installing OpenSans again (I get duplicates, but the only one that causes the blank menu is the "SemiBold" face)

3) Disabling OpenSans (same as #1)

4) Searching for the fonts files, Terminal: find / -name "OpenSans*"

5) Checking specific font locations https://support.apple.com/en-us/HT201722

6) Restart

7) Preferences > Clear Fonts


Screen Shot 2017-10-15 at 1.06.38 PM.png

Screen Shot 2017-10-15 at 1.07.06 PM.png

Screen Shot 2017-10-15 at 1.07.29 PM.png

Screen Shot 2017-10-15 at 1.08.00 PM.png

Share this post

Link to post
Share on other sites

Hi farinspace

Welcome to the forum. :)

Are you using the release build version of Designer? (1.5.5) if so, please try downloading the latest beta here and let me know if you have the same issue. 

Share this post

Link to post
Share on other sites

For what it is worth, I just downloaded & installed the Open Sans fonts from https://fonts.google.com/specimen/Open+Sans using Font Book to install them. All typefaces seem to be working fine with Affinity Designer 1.5.5, including SemiBold. No duplicates, no "?" when I select any of them, etc.


@farinspace, I suggest using Font Book to check for duplicate fonts & to validate the Open Sans ones you have installed. It sounds to me like this is either font corruption issue or a duplicates conflict. Unless you need to use a more advanced font manager, it is usually best to use Font Book to manage your fonts, particularly for finding duplicates or deleting or installing them. That way you do not need to look in the different directories, which to answer one of your questions can be in any of them mentioned in the Apple support document you linked to.


Affinity does not install any fonts but it should be able to access any of them if they are installed in one of the mentioned directories.

Affinity Photo 1.7.2, Affinity Designer 1.7.2, Affinity Publisher 1.7.2; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo & Affinity Designer for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.3.1

Share this post

Link to post
Share on other sites

In the screenshot showing duplicate 'Light Italic' and 'Regular' entries, the first 'Semibold' is not Open Sans. detective.gif

Alfred online2long.gif
Affinity Designer/Photo/Publisher • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad • Designer for iPad • iOS 12.4 (iPad Air 2)

Share this post

Link to post
Share on other sites

Just found this thread looking for a solution to a similar problem with Open sans fonts and affinity.


I'm finding that after saving and reloading the document that the correct font is showing but the Style (bold/light etc) is blank.  The result is that it seems to use a default sans font throughout the entire document.


This is happening on two different PC's and I've not exchanged the file between them.  I was using Skyfonts to sync from google if that makes a difference but I uninstalled that a few weeks ago and I'm still having the same problems.


Share this post

Link to post
Share on other sites

On Windows, with the latest version, I have no problem with that font:


Best regards!

You'll never know what you can do until you get it up as high as you can go!   

AMD FX 8350 :: Radeon HD 7870 :: Windows 10 ::  http://mithferion.deviantart.com/

Oxygen Icons :: Free Quality Fonts :: Public Domain Pictures :: iOS 11 Design Resources :: iOS App Icon Template :: Hot to do High Quality Art :: Mesh Warp / Distort Tool Considerations

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now