tonyjt Posted October 13, 2017 Share Posted October 13, 2017 I have a Huion tablet which works perfectly with Affinity Photo1.5, but I cannot get it to work properly in the beta version. Anything I should be doing to get it to work? Link to comment Share on other sites More sharing options...
Gnobelix Posted October 13, 2017 Share Posted October 13, 2017 the same here, as soon as the pen touches the graphic tablet, then crashes AP, a reinstallation of costomer-beta and driver of the graphic tablet, has brought no improvement. best regards Gnobelix Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
Mark Ingram Posted October 13, 2017 Share Posted October 13, 2017 What is the crash reference? Link to comment Share on other sites More sharing options...
Gnobelix Posted October 14, 2017 Share Posted October 14, 2017 Hi Mark this error message is displayed Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
dutchshader Posted October 14, 2017 Share Posted October 14, 2017 works ok here, huion new 1060 on win 10 intel core i5, 16GB 128Gb ssd win10 Pro Huion new 1060plus. philips 272p 2560x1440px on intel HD2500 onboard graphics Razer Tartarus Chroma Link to comment Share on other sites More sharing options...
Gnobelix Posted October 14, 2017 Share Posted October 14, 2017 Hi dutchshader, I have also a huion new 1060. in AP 1.5.2.69 works the table very well. Unfortunately not in the current AP-Beta. Which driver version do you use? best regards Gnobelix Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
Aammppaa Posted October 14, 2017 Share Posted October 14, 2017 Huion New 1060 works with AD 1.5 and previous 1.6 betas (I think) but no pressure sensitivity on 1.6.x.85 Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
tonyjt Posted October 26, 2017 Author Share Posted October 26, 2017 Still crashing on the latest version 1.6.0.86 just touching the Huion 1060 tablet with the pen gives this error. Link to comment Share on other sites More sharing options...
Aammppaa Posted October 26, 2017 Share Posted October 26, 2017 Also unchanged for me... I don't get a crash, but pressure sensitivity is not present where it is in 1.5 Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Mark Ingram Posted October 27, 2017 Share Posted October 27, 2017 Can you look in %APPDATA%\Affinity\Photo\1.0 (Beta)\Log.txt and see if there are any WinTab errors in there? Or attach the file here, and I'll look at it. Link to comment Share on other sites More sharing options...
Gnobelix Posted October 28, 2017 Share Posted October 28, 2017 Hello Mark,the desired log file,See attachementBest regards Gnobelix Log.txt Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
Mark Ingram Posted October 28, 2017 Share Posted October 28, 2017 Thanks @Gnobelix, I can see that the Huion driver is failing in one of it's API calls (it normally works with Wacom tablets). We'll try to work around this if we can. Quote WinTab: Failed to set queue size Patrick Connor and PaulAffinity 2 Link to comment Share on other sites More sharing options...
emmrecs01 Posted October 30, 2017 Share Posted October 30, 2017 Just another user reporting the same problem with Huion 610PRO and the latest beta of Photo. No problem with the release version, nor with either the latest beta or the release of Designer. Log file which @Mark Ingram requested in an earlier post is attached, but unlike the previous poster's file, I can see no reference to a WinTab problem. Also Crash Reports (2) submitted automatically for the same error, including my personal email address. Hope this helps to resolve the problem. Jeff Log.txt Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Gnobelix Posted October 31, 2017 Share Posted October 31, 2017 Hello everyone, great, in the current beta 1.6.0.87, works the Huion tablet without problems. Best regards Gnobelix Mark Ingram and PaulAffinity 2 Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
emmrecs01 Posted October 31, 2017 Share Posted October 31, 2017 18 minutes ago, Gnobelix said: Hello everyone, great, in the current beta 1.6.0.87, works the Huion tablet without problems. Best regards Gnobelix Confirmed here also! Many thanks. Jeff Mark Ingram and PaulAffinity 2 Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Aammppaa Posted October 31, 2017 Share Posted October 31, 2017 Think things are sorted here also. Mark Ingram and PaulAffinity 2 Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Mark Ingram Posted November 1, 2017 Share Posted November 1, 2017 @Gnobelix, @emmrecs01, @Aammppaa, any chance you could attach your log files (after starting the app, creating a document, then closing the app)? We added some more diagnostics to this issue which would be interesting to look at. PaulAffinity 1 Link to comment Share on other sites More sharing options...
emmrecs01 Posted November 1, 2017 Share Posted November 1, 2017 @Mark Ingram Requested log attached. This was using beta 87, am currently downloading 88. Jeff Log.txt Mark Ingram 1 Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Aammppaa Posted November 1, 2017 Share Posted November 1, 2017 Here is my log file from Beta 88. Log.txt Mark Ingram and PaulAffinity 2 Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Gnobelix Posted November 1, 2017 Share Posted November 1, 2017 also in beta 1.6.0.88 no problems with the Huion tablet the desired log file from the Beta 88. Log.txt PaulAffinity and Mark Ingram 2 Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
Mark Ingram Posted November 1, 2017 Share Posted November 1, 2017 Thanks everyone. PaulAffinity 1 Link to comment Share on other sites More sharing options...
tonyjt Posted November 2, 2017 Author Share Posted November 2, 2017 Still crashing on the latest version 1.6.0.86 just touching the Huion 1060 tablet with the pen gives this error. Link to comment Share on other sites More sharing options...
tonyjt Posted November 2, 2017 Author Share Posted November 2, 2017 Thanks for resolving this problem. 1.6.0.89 working perfectly Mark Ingram 1 Link to comment Share on other sites More sharing options...
C_Calmes Posted November 3, 2017 Share Posted November 3, 2017 Worked fine with a Huion 580 and the latest drivers System : i5 6600 QuadCore 3.3GHz, Gigabyte Z170 HD3 DDR4, 32 Gb DDR Ballistix Sport LT, MSI Aero ITX GTX 1050Ti, Windows 10 Pro 64bits Link to comment Share on other sites More sharing options...
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