pinthenet Posted October 4, 2017 Share Posted October 4, 2017 This is an old issue but may have got forgotten - I would like a solution... It is not possible to order the book from Amazon Germany for delivery to Switzerland even though I have no problems ordering any other books from amazon.de. Could serif provide a solution, or explain why this is not possible, I think the book would be very useful. ?? Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted October 5, 2017 Staff Share Posted October 5, 2017 Hi pinthenet, Unfortunately, for reasons unknown to us, our shipping partner Amazon do not ship our Workbooks to Switzerland. While we would like to be able to sell and send our goods to all parts of Europe, this is just not possible unless Amazon change their policy. Quote Link to comment Share on other sites More sharing options...
toltec Posted October 5, 2017 Share Posted October 5, 2017 17 hours ago, pinthenet said: This is an old issue but may have got forgotten - I would like a solution... It is not possible to order the book from Amazon Germany for delivery to Switzerland even though I have no problems ordering any other books from amazon.de. Could serif provide a solution, or explain why this is not possible, I think the book would be very useful. ?? What language did you want it in? Just out of curiosity. Quote Windows PCs. Photo and Designer, latest non-beta versions. Link to comment Share on other sites More sharing options...
pinthenet Posted October 7, 2017 Author Share Posted October 7, 2017 I tried English & German, would prefer English Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted October 12, 2017 Staff Share Posted October 12, 2017 I have been looking into this and on several forums people in Switzerland have got deliveries by ordering from Amazon.fr, or Amazon.it or Amazon.co.uk, please check the delivery costs ans from some site this can be very high. Quote Link to comment Share on other sites More sharing options...
pinthenet Posted November 23, 2017 Author Share Posted November 23, 2017 It doesn't work from amazon.co.uk so I really doubt if it will work from any other amazon, and I don't really want to open more amazon accounts to try. The cost is another issue. It seems the same restriction applies for the just released Photo Workbook, I can't choose a Swiss address for that either. I'll give up on the idea, at least the Photo videos are a very good alternative - I hope they don't disappear now that there's a workbook Quote Link to comment Share on other sites More sharing options...
pinthenet Posted February 3, 2018 Author Share Posted February 3, 2018 Well, I didn't give up completely. Just checked again and Switzerland is now on the list of deliverable countries For the Affinity Photo Workbook too! Both ordered Many, many thanks to whoever got that changed John Alfred and Patrick Connor 2 Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 3, 2018 Share Posted February 3, 2018 On 23/11/2017 at 3:36 PM, pinthenet said: It doesn't work from amazon.co.uk so I really doubt if it will work from any other amazon, and I don't really want to open more amazon accounts to try. Just as an FYI, you don’t need to open more Amazon accounts. I have only ever opened an account at amazon.co.uk, but I can use the same email address and password to log in to amazon.com, amazon.de, amazon.fr, etc. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
pinthenet Posted February 6, 2018 Author Share Posted February 6, 2018 Thanks Alfred, I did actually have different accounts at different Amazon stores, even with the same email but differemt passwords. When I first started using Amazon I don't think they'd thought about that, but later I had problems and they very kindly consolidated all my accounts into 1 I'm just pleased they will now deliver to Switzerland . Quote Link to comment Share on other sites More sharing options...
Alfred Posted February 6, 2018 Share Posted February 6, 2018 1 hour ago, pinthenet said: I'm just pleased they will now deliver to Switzerland Yes, that is good news. I wonder why they wouldn’t deliver there before! Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Butler To Cats Posted February 7, 2018 Share Posted February 7, 2018 Looks like Swiss customs issues might have played a role, with a new agreement in place where Swiss Post will do the clearance work for Amazon stuff. https://ecommercenews.eu/amazon-launches-switzerland/ Quote Link to comment Share on other sites More sharing options...
pinthenet Posted February 8, 2018 Author Share Posted February 8, 2018 That's possible, although I've been ordering books from Amazon DE & UK for many, many years without issues Quote Link to comment Share on other sites More sharing options...
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