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I can't reload Affinity Photo/iOS anymore from the iTunes Store


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Hi,

I am new here and already have a serious problem: I want to reinstall Affinity Photo from the iTunes Store to my iPad Pro but I can't. I bought it via my iTunes account as can be seen from the bill I received from them (copy enclosed). What can I do?

Kind regards

AlDa

my iTunes bill.png

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  • Staff

Hi AIDa,

Welcome to Affinity Forums :)

To install the app again you must run the App Store app on your iPad (not iTunes), then tap the Purchased icon on the bottom (to switch to the Purchased section) and type Affinity Photo in the search box on the top left of the screen. You should find it quickly. To install click the cloud icon with an arrow in front of the app.

 

app_store.png

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