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The file I was working on since two days just broke after saving it.


It is not possible to open it any more - "The file type is not supported."


It seems like the file size has shrunk down - but that's just a guess..


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Welcome to the Serif Affinity Forums, @jenzmm. :)


  • What is your operating system?
  • What is the size of the file?
  • Are you still able to open your last backup copy?

Alfred online2long.gif
Affinity Designer/Photo/Publisher • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad • Designer for iPad • iPadOS 13.2.2 (iPad Air 2)

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Thank you for the quick reply.


Operating System Windows 10, 64bit 

File size before damage 2.75mb

File size after damage 1.42mb


My last backup is working correctly




Now it's not even possible to open two or more files





edit 2

After repairing the installation I can again open multiple files.

Damaged file still not working

Edited by jenzmm
added content

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