markw Posted August 13, 2017 Share Posted August 13, 2017 Good morning all So, I’ve managed to constantly crash Designer beta6 this morning when attempting to open a PDF file. The current MAS version of Designer handles the same file perfectly. If someone from affinity can provide an upload link I can send you a crash report & the file. macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
abarkalo Posted August 13, 2017 Share Posted August 13, 2017 I tried as well and I get different behavior, and yes there is an issue here. With infographics, simpler images that I've saved as PDF (for InDesign), open up in AD B6 without any issue. I've tried a few of them. However, if I try to open a PDF document (a "normal" PDF page of text and images) then I get a message that the "file failed to open...file does not exit." It does open in the MAS version and I can edit there without any issue, but not at all in Beta 6. Still I couldn't get it the beta to crash. Update: I rebooted my MacBook and now the PDF page opens - however I can't save any changes. It tells me "permission denied... can't save a file in that location." I tried several file locations. I rebooted again thinking that permissions need to be reset. But the problem persists - I can't save a PDF to a new file from an opened PDF. This doesn't happen with SVGs or non-PDF documents exported to PDF. Link to comment Share on other sites More sharing options...
Staff MattP Posted August 14, 2017 Staff Share Posted August 14, 2017 Anything you could send to support@seriflabs.com will be used for debugging this problem and then deleted afterwards. Thank you! Link to comment Share on other sites More sharing options...
markw Posted August 14, 2017 Author Share Posted August 14, 2017 Thank's Matt, files sent. macOS 10.15.7 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M Link to comment Share on other sites More sharing options...
Staff MattP Posted August 14, 2017 Staff Share Posted August 14, 2017 Files received and bug fixed - thank you! Link to comment Share on other sites More sharing options...
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