Alex_M Posted July 31, 2017 Share Posted July 31, 2017 I've got an image that I have to deliver any moment and I've got a problem that prevents me from doing so. Photo produces strange pixelated dots when I save it to TIF or JPG. It also happens when I convert the document from 32-bits to 16-bits or 8-bits. How can I fix this? Please see screenshot below. Quote Affinity Photo 2.4.2 for Windows ◾ OS: Windows 10 Pro x64 ver. 22H2 ◾ CPU: AMD Ryzen 7950X 16-core ◾ RAM: 64 GB DDR5-6400 ◾ GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98 ◾ NVMe SSD Samsung 980 Pro 1 TB ◾ Monitors: 2x Eizo ColorEdge CS2420 24" Link to comment Share on other sites More sharing options...
Alex_M Posted July 31, 2017 Author Share Posted July 31, 2017 Anybody? It's urgent, I need to deliver the images and I can't give them this. Quote Affinity Photo 2.4.2 for Windows ◾ OS: Windows 10 Pro x64 ver. 22H2 ◾ CPU: AMD Ryzen 7950X 16-core ◾ RAM: 64 GB DDR5-6400 ◾ GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98 ◾ NVMe SSD Samsung 980 Pro 1 TB ◾ Monitors: 2x Eizo ColorEdge CS2420 24" Link to comment Share on other sites More sharing options...
Staff James Ritson Posted July 31, 2017 Staff Share Posted July 31, 2017 Hey Alex, have you tried flattening your document before converting to 16/8-bit? The issue might be with an adjustment or live filter behaving differently when you convert the colour format. Are there are other details you could give us? What does your layer structure look like? Quote Product Expert (Affinity Photo) & Product Expert Team Leader @JamesR_Affinity for tutorial sneak peeks and more Official Affinity Photo tutorials Link to comment Share on other sites More sharing options...
Alex_M Posted July 31, 2017 Author Share Posted July 31, 2017 Yes, I tried flattening before converting to 16/8 bit but it didn't work. The artifacts still appear. Quote Affinity Photo 2.4.2 for Windows ◾ OS: Windows 10 Pro x64 ver. 22H2 ◾ CPU: AMD Ryzen 7950X 16-core ◾ RAM: 64 GB DDR5-6400 ◾ GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98 ◾ NVMe SSD Samsung 980 Pro 1 TB ◾ Monitors: 2x Eizo ColorEdge CS2420 24" Link to comment Share on other sites More sharing options...
Staff James Ritson Posted July 31, 2017 Staff Share Posted July 31, 2017 OK, is there any way you would be able to share the file to see if I can help further? If it's sensitive and privacy is required you could always private message a link on a sharing service (or we can send you a Dropbox link to upload it). Let me know! Alex_M 1 Quote Product Expert (Affinity Photo) & Product Expert Team Leader @JamesR_Affinity for tutorial sneak peeks and more Official Affinity Photo tutorials Link to comment Share on other sites More sharing options...
Alex_M Posted July 31, 2017 Author Share Posted July 31, 2017 Yes, it's a file for a client that should stay private so I will PM you a download link to the aphoto document. Thanks a lot for your help so far! Quote Affinity Photo 2.4.2 for Windows ◾ OS: Windows 10 Pro x64 ver. 22H2 ◾ CPU: AMD Ryzen 7950X 16-core ◾ RAM: 64 GB DDR5-6400 ◾ GPU: MSI GeForce RTX 3090 Suprim X 24GB / driver 526.98 ◾ NVMe SSD Samsung 980 Pro 1 TB ◾ Monitors: 2x Eizo ColorEdge CS2420 24" Link to comment Share on other sites More sharing options...
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