IanR Posted July 29, 2014 Share Posted July 29, 2014 I have been a serif fan for many years and was delighted when I learned of the launch of Affinity. However, I have a problem. It seems to be too much of a coincidence, to be anything other than an issue with the programme. I downloaded the beta version, and it stalled during loading, now my iMac will not boot. Has anyone else had this problem. Quote Link to comment Share on other sites More sharing options...
Staff Andy Somerfield Posted July 29, 2014 Staff Share Posted July 29, 2014 I'm afraid not, Ian. Affinity Designer is a "sandboxed" app - it cannot possibly damage your system, because Apple won't let it. We have deliberately taken this approach because Apple themselves recommend it - it avoids all the grief people have on Windows with beta apps damaging things.. I'm sorry to hear your system is broken, but I'm pretty much 100% sure it's not a problem with our app.. Thanks, AndyS Quote Link to comment Share on other sites More sharing options...
IanR Posted July 29, 2014 Author Share Posted July 29, 2014 Andy, seems an enormous coincidence and a very very frustrating one. Quote Link to comment Share on other sites More sharing options...
Staff MattP Posted July 30, 2014 Staff Share Posted July 30, 2014 Just to add to this, our application has been validated for sale on the Mac App Store with the current codebase so it passes all Apple security checks to ensure that there is nothing untoward happening, and that we only access allowed APIs and use them in a consistent fashion. This means it should be impossible for the application to do anything that would affect your system. Unfortunately, I'm not enough of a OS X techie to be able to offer any meaningful support regarding your system. Incidentally, what version of the OS are you using? (Is it OS X 10.7 or above?) Quote Link to comment Share on other sites More sharing options...
Staff MattP Posted July 30, 2014 Staff Share Posted July 30, 2014 AndyT just mentioned to me that you might like to try the following Apple procedure: http://support.apple.com/kb/HT1379?viewlocale=en_US&locale=en_US Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.