BeverlyE Posted July 9, 2017 Share Posted July 9, 2017 With this latest update I am having trouble opening photos within a project. Sometimes the place photo works and other times I cannot get it to open. I have used the photo in other places so I know the file is not corrupted. I have closed the app and tried again but it doesn't work maybe half the time. I have no idea what's going on. Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted July 10, 2017 Staff Share Posted July 10, 2017 Hi BeverlyE, Is this happening if you are background layer or are you on a adjustment layer.when you are using the place photo Quote Link to comment Share on other sites More sharing options...
BeverlyE Posted July 10, 2017 Author Share Posted July 10, 2017 I've tried everything-- trying to place from a new pixel layer, from an adjustment layer, from the background layer. You name it, I've tried it. Last night I had a little more success but there was a significant lag in opening the new photo layer. Then sometimes nothing happened and I kept trying. It's not the file I'm trying to open; they have worked before and then they won't. Quote Link to comment Share on other sites More sharing options...
Dr_Jon Posted July 10, 2017 Share Posted July 10, 2017 Maybe post #7 from this thread? (Which was handily pointed out to me when I had a similar-ish issue.) Quote Link to comment Share on other sites More sharing options...
BeverlyE Posted July 10, 2017 Author Share Posted July 10, 2017 Dr_Jon, I think I found the thread you intended. I am able to open the same photo at a different time so I'm pretty sure the photo is there and not corrupted. Quote Link to comment Share on other sites More sharing options...
BeverlyE Posted July 11, 2017 Author Share Posted July 11, 2017 Problems continue and actually multiply! :( I still continue to face the problem of being unable to place a photo in my layer stack. Then this morning I couldn't open a photo to begin a new project so I deleted the app and reinstalled. Unfortunately I lost all the projects I had done. Is there any way to recover those? It really makes me sad. Even after uninstalling and reinstalling I was unable to open a photo to begin a new project. I have no idea what's going on but I'm really unhappy. I eventually opened a different photo but something isn't right here. Help, please!!!!!!!!!!! Quote Link to comment Share on other sites More sharing options...
Staff Andrew Tang Posted July 11, 2017 Staff Share Posted July 11, 2017 This has something to do with Apples Photo App not returning an image for us to use. Try: - Go into Settings - On the left select 'Photos & Camera' - On the right select 'Optimise iPad Storage' - Try placing an image in Affinity Photo - Go back into Settings - On the left select 'Photos & Camera' - On the right select 'Download and Keep Originals' - Try placing an image in Affinity Photo Hopefully this forces the Photo app to download the image you need. Quote Link to comment Share on other sites More sharing options...
BeverlyE Posted July 11, 2017 Author Share Posted July 11, 2017 I followed the instructions but it did not fix the problem. The place photo will work sometimes and sometimes it won't. I shouldn't have to go back to settings with each import should I? Quote Link to comment Share on other sites More sharing options...
BeverlyE Posted July 12, 2017 Author Share Posted July 12, 2017 I have discovered that in some instances the placed photo can be found over in an empty area of the workspace if I drag my finger along the screen. It doesn't happen every time but sometimes it's as though it's opening in the wrong place and invisible. Maybe this might help the developers. Quote Link to comment Share on other sites More sharing options...
BeverlyE Posted July 13, 2017 Author Share Posted July 13, 2017 Yesterday I installed the beta version and since then haven't had any problem placing photos. Yay!! Quote Link to comment Share on other sites More sharing options...
Dodgeruk Posted July 13, 2018 Share Posted July 13, 2018 I purchased Affinity Photo two weeks ago , and have the same problem, sometimes the photo I placed is invisible, sometimes it’s there but cannot see it , it disappears from layers . Is there a certain way your supposed to follow to achieve results, the photo I placed appeared when I was rubbing the screen ? It’s like a memory bug in my iPad Pro ? Perhaps a tutorial for placing a photo in another layer would be advisable for myself , please advise . iPad Pro 1st gen 128 storage Quote Link to comment Share on other sites More sharing options...
SimonS Posted July 14, 2021 Share Posted July 14, 2021 Try IPad Settings > Photo > Allow Photo to access > All Photos. Quote Link to comment Share on other sites More sharing options...
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