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marsofearth

[Fixed] Affinity Photo - Live Denoise Filter - [Hard Crash]

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Applying a live Denoise Filter to jpg images is causing a hard crash exit.

 

Affinity Photo 1.5.2 (app store)

 

MacOS 10.12.5

 

2013 Mac Pro

 

Started out only happening 1/10, but is now becoming more frequent.

 

will look at deleting out pref. files and application caches and test.

 

 

thank you,

 

Mars

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Hi Mars

 

I'm not able to repeat your crash unfortunately, but i have had issue with the denoise filter before. are you able to provide any additional steps that you think may trigger the crash at all?

 

Thanks


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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Steps to "crash"

 

  1. Start Affinity Photo.
  2. Open JPG photo.
  3. Add Live Denoise Filter.
  4. Adjust Luminosity, Detail.
  5. x Close window -- ** POOF **
  6. Hard Crash

I did a full clean out of preference files and re-downloaded from App Store.

 

Will try again today, see how things go.

 

cheers,

 

Mars

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Another hard crash after reseting preferences, and fresh install.

 

I have been using the Live Denoise Filter all morning on single JPG images with no issues.

 

Crash occurred after committing a Live Denoise to a Focus Merge Image.

 

1. Open Affinity Photo

2. New Focus Merge...

3. Add images for merge.

4. Save result.

5. Use Live Denoise Filter on image.

6. x Closing filter window causes hard crash.

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Hi Mars

 

I've not managed to get it for a song jpeg but it does seem to occur for me every time after a focus merge so I shall get it passed along to the development team to sort

 

Cheers


Serif Europe Ltd - Check the latest news at www.affinity.serif.com

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Thanks Chris,

 

I use the focus merge a lot for our really large 3ft - 6ft product shots.  I do notice that noise gets introduced on Focus merge, which is why I always apply the denoise filter afterwards.

 

Work-a-Round:

 

Save, save, save, pray.

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